15 days old

Account Manager, GSA/Civilian

Vienna, VA 22180
  • Job Code

The SourceAmerica story is an inspirational one. For more than 40 years, SourceAmerica is the countrys leading source of job opportunities for people with significant disabilities. Through our network of nonprofits, we supply products and services that meet the strictest quality standards, at a competitive price, and utilize a dedicated workforce of professionals with disabilities. Learn more about us at: https://www.sourceamerica.org/about

SourceAmerica is looking for a talented Account Manager, GSA and Civilian Accountsto join its Accounts Services-based team.

We want to add a team member who has the best opportunity for success with our organization. Here are a few experiences/skills that are ideal for our needs:

  • Do you have contract or account management experience with any of the following: 1) federal government, 2) a federally-funded organization, or 3) a non-profit organization?

  • Do you have experience in resolving contractual or service performance conflicts?

  • Do you have experience in project management, while also being adaptable and flexible to successfully navigate changing priorities and timelines?

If youve had similar experiences or have those skill sets, please read the following summary of the requirements of this position. Please keep in mind this is a summary and an official job description will be provided to candidates at the time of their interview.


Provide account management of AbilityOne contracts; increase employment opportunities for people with disabilities by ensuring customer and business partner satisfaction; develop new and existing opportunities; promote the AbilityOne Program and assist Nonprofit Agencies (NPAs) in maintaining program and statutory compliance. Extensive knowledge of Federal contracting is required to assist NPA partners and Federal government customers with AbilityOne Program-specific issues.


  • Oversee all assigned customer account activities as detailed in the Standard Operations Procedures for Account Management - Services (SOPAMS). Position will be monitored by the Director of Operations, Sr. Manager or designee.

  • Assist on any special projects assigned by the leadership of the GSA/Civilian Team.

  • Be the main POC for all assigned contract actions with NPA, PA, and Commission Customers.

  • Account management of AbilityOne projects: Maintains all contract files in accordance with SOPAMS. Coordinates all activities in regard to assigned contracts/customers and stakeholders.

  • Provides SME support regarding AbilityOne Program in accordance with the SOPAMS.

  • Strengthen the AbilityOne program, either through preservation of existing contract functioning in a diminished acquisition environment or developing service expansions in current contracts resulting in an increase in jobs and sales.

  • Identify and refer for business development or new requirements for the AbilityOne Procurement List.

  • Market the AbilityOne Program by conducting presentations/briefings to Procuring & Service Provider Activities and coordinate/participate in marketing events.

  • Support as appropriate the efforts of the Sales Team and Pricing Team as outlined in the SOPAMS

  • Monitor contract performance by conducting site visits, attending performance meetings, and coordinating technical assistance.

  • Provide consultation about NPA capability for additional services proposed for expansions or as additions to the AbilityOne Procurement List.

  • Perform additional duties and participate in special projects as assigned.

  • Actively participate in SourceAmericas Everyday Performance Management program.

  • Cooperate fully with meeting the requirements of the Cooperative Agreement.

  • Perform additional duties and participate in special projects as assigned.


  • Associates degree in a relevant field from an accredited institution or relevant experience in lieu of education (1.5 years of work experience = 1 year of college).

  • 5 years of related work experience.


  • Bachelors degree in a relevant field from an accredited institution.

  • 7 years of relevant work experience.


  • Knowledge about the AbilityOne Program.

  • Working knowledge of the Service Contract Act and Fair Labor Standards Act, Federal Acquisition Regulations (FAR), and AbilityOne procedures is required.

  • Working knowledge of the Federal Procurement process.

  • Experience with government agencies within the Federal marketplace.

  • Experience with strategic planning and creating results driven tactical plans.

  • Proven experience with successful negotiations and customer presentations.

  • Administration of multiple projects on the procurement list.

  • Proven interpersonal, organizational, and communication skills.

  • Ability to prepare business case/evaluation for opportunities and projects.

  • Ability to coach others to establish effective programs to meet contract requirements.

  • Working knowledge of the government quality assurance program.

  • Personal computer skills, especially in database, spreadsheet and word processing applications including complete familiarity with Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

  • Able to work with minimal oversight and supervision while getting results and managing book of business.

  • Ability to effectively collaborate with individuals and teams across a 400+ organization with a national footprint.

  • Strong interpersonal skills and ability to build and maintain relationships.

  • Strong oral and written communication skills, including grammar and proofreading skills.

  • Strong organizational skills.

  • Capable of working independently and solving problems under time pressure; self-motivated.

  • Flexible schedule and some travel required during certain time periods.

  • Commitment to fulfilling SourceAmericas mission, vision, and values.

  • Exhibit SourceAmericas STAR behaviors.

  • Willingness to follow SourceAmericas Code of Conduct.

Posted: 2020-06-29 Expires: 2020-07-28
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Account Manager, GSA/Civilian

Vienna, VA 22180

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast