19 days old

Account Manager, OEM

Meritor, Inc.
Troy, MI 48084
  • Job Code
    20000002

Position reports to Meritor Director, OEM Sales-PACCAR and supports with day-to-day details of North American Truck. Involves coordination of Meritor product integration meetings with engineering, marketing, pricing, purchasing, aftermarket, warranty, and field service as required; information flow to and from field organizations. Liaison between Meritor divisions and NA Truck during policy, warranty, recalls, safety initiatives and other areas as required.

Assists in the formation and implementation of specific strategies for Meritor product sales initiatives as well as any related service initiatives through NA Truck and their subsidiary companies. Works with other division representatives on site in the OEM sales office to support and facilitate ongoing product programs.

Job Responsibilities:

Ensures thorough familiarity with policies and procedures relating to Standards of Business Conduct and trains and motivates subordinates in the importance of full compliance with the letter and spirit of such policies and procedures.
Contribution to monthly activity reports. Including competitive information, technical issues, and customer complaints in detail.
Manage and coordinate quarterly updates with OEM Product marketing teams in order to align product objectives between the companies.
Assist Director by implementing long term agreements where applicable.
Drive to achieve annual Meritor penetration goals through sales and marketing initiatives.
Mediate divisional contact with NA Truck for mutual benefit of both parties.
Manage information flow from Meritor field to OEM and from OEM to District Sales Managers.
Answer field data code and price inquiries, release dates, project status reports.
Manage recalls and product assurance programs.
Review and resolve EDI and parts/component delivery issues, shortages, pull ahead requests, etc.
Resolve disputed freight issues at plants.
Manage new product launches from C2C communicating our timelines and assuring timely SOP dates.
Strengthening both Meritor and OEM relationships through all segments of our functional groups including, but not limited to Purchasing, Product Planning, Product Line, Marketing, Manufacturing, SQA-Quality, Engineering and District / Regional Field sales.
Must have the capacity to develop and further extend our alliance at the OEM Production Site levels to gain strategic momentum within all conduits that are internal to the customer.
Contain exceptional knowledge of Meritor Manufacturing system to further gain understanding of how the internal mechanics of these systems support and drive the individual Meritor production sites.
Bridge both OEM and Meritor Capacity groups to compile monthly production/forecasting reports from the customer to Meritor procurement. Hosting weekly calls at the site level, and monthly calls at the management tiers to review the net changes, foster accountability and drive to refine OEM forecast accuracy to Meritor Production sites.
To become a Champion of accounts receivables while maintaining a balanced demeanor. Must be aggressive in the means to protect Meritor-AR while maintaining a cooperative approach with the customer. Must gain OEM support to hold commercial agreements accountable, reestablishing both connectivity and solutions to Meritor and OEM.
Host and/or attend annual sponsorships that serve a positive presence reflective of the Meritor value proposition and to showcase value in our Products, People and Community in a positive nature.
Manage/Respond to customer RFQs in a timely manner while tracking progress in SalesForce


BS or BA in Business, Sales or Marketing highly preferred

5 years experience in related position, field sales, product and/or service experience - strong background with heavy truck components/parts and systems.

Outstanding written and or communication skills required

Advanced in all segments of Microsoft Office





Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
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Sponsored by:
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Account Manager, OEM

Meritor, Inc.
Troy, MI 48084

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