9 days old

Admin support with PC Support Responsibilities

DH Pace Company, Inc.
Denver, CO 80204
  • Job Code

DH Pace of Denver, a part of DH Pace Company, Inc. aspires to hire an Administrative Supportprofessional with strong business system knowledge. You will support the business systems that allow us to engage, educate, and transact with our customers. You will assist in the daily operations of existing business systems and implementation of new business systems. Responsible for providing desktop support and maintenance of PCs, and computer related equipment. Assist network administration team with support of network and telephone system. Provide user training to maximize productivity and ensure proper use of the equipment while minimizing downtime. The majority of you time will be spent in an Administrative function for the Commercial Department.

Job Responsibilities:

  • Provide first level help desk support to users for software/hardware problems.

  • Install and perform minor repairs to hardware, software, printers, and peripheral equipment, following company best practices.

  • Ability to troubleshoot and remotely diagnose and resolve issues in a timely manner.

  • Maintain computers daily; upgrade if necessary, to meet business requirements.

  • When needed, perform or coordinate computer user training using outsourced suppliers or in-house trainers.

  • Troubleshoot end-users with support for both VoIP and mobile devices

  • Prepare new systems for users and perform moves and set-ups in conjunction with personnel moves.

  • Ability to effectively communicate and interact with end users to resolve issue.

  • Standard work hours are Monday-Friday 7:00a-4:00p or 8:00a-5:00p.

Job Requirements:

  • Bachelors degree preferred

  • Related experience required, including IT certifications and/or IT classes

  • Good working knowledge of PC hardware/software

  • Understanding of networking hardware and functionality

  • Experience with Microsoft Office 365, Windows 10 and maintaining devices in a Active Directory environment

  • Strong communication skills, both written and verbal

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50locations in 24 states. Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.

Our benefits package includes:

  • Competitive base pay

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Paid time off plan

Pay range for this position:From $20 an hour and up DOE

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


Posted: 2021-10-08 Expires: 2021-11-06
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Admin support with PC Support Responsibilities

DH Pace Company, Inc.
Denver, CO 80204

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