18 days old
2017-11-032017-12-02

Application Engineer

Dymax Corporation
Torrington, CT
  • Job Code
    1700000W

Position Summary:




Experienced application engineer who assists sales engineers and customers with adhesive and equipment selection, testing, evaluation and troubleshooting.




Responsibilities:



  • Provides telephone or on-site application recommendations and trouble-shooting assistance to customers, sales engineers and sales partners; effectively reaches an optimized application recommendation or root cause conclusion.
  • Completes technical projects as assigned within established timeframes; clearly understands and validates project objectives; develops testing plans (inclusive of test matrices, data collection and analysis techniques, and reporting format) that ensure project objectives are efficiently achieved; assesses project requests for viability, cost, resource demand, and (if applicable) proposes alternative approaches that will more efficiently meet the objectives.
  • Collects, organizes, and reports data and conclusions in Word, Excel, and PowerPoint formats, utilizing appropriate charts and tables. Issues professional, formal reports upon completion of projects.
  • Skillfully prepares and delivers oral presentations (using PowerPoint and Excel) to customers and co-workers.
  • Coordinates key prospect and key account activity with field sales and marketing.
  • Provides technical service training for sales channel partners and customers.
  • Enters information into Customer Relationship Management database in a timely manner.
  • Develops and maintains expertise in Application Engineering laboratory equipment operation and test methods. Develops new test methods as required.
  • Maintains expertise in assigned technical and market fields, inclusive of competitive technologies and products.
  • Directs technical support for territory.
  • Works safely and wears personal protective equipment in required areas.



Skills/Qualifications:




  • Bachelors degree in engineering or science (preferably in chemistry or materials).
  • 2+ years experience in specialty materials or specialty chemicals preferable.
  • 2+ years experience in customer service required
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, PowerPoint, and customer relationship management (CRM) software.
  • Valid driver's license.


EOE Disabled/Male/Female/Veteran


VEVRAA Federal Contractor









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Application Engineer

Dymax Corporation
Torrington, CT

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Dymax Corporation
Torrington, CT
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