15 days old

Area Operations Coordinator

Access Information Management
Kapolei, HI 96707
  • Job Code

The Area Operations Coordinator is responsible for working closely with the Accounts Receivable Department, the individual markets, regional leadership, and US Billing Team to ensure a 2 day billing close, and facilitate AR collections.

Primary Functions:

Track past due balances on client accounts and reduce amount of delinquent accounts as necessary.
Under general supervision, monitor client accounts receivable aging reports for assigned area or markets.
Track and resolve discrepancies with client accounts. Make calls to clients as necessary to inquire about payments and resolve outstanding payment issues.
Send copies of invoices, credit memos, statements, and collection letters to clients as needed.
Monitor outstanding account balances for determination of next steps in the collection process.
Provide clear communication and client service on collection issues to clients and internal business partners.
Initiate monthly billing procedures in a timely manner, to meet two-day billing close.
Communicate QC reports sent by US Billing Teams to each individual market to make any necessary corrections.
Generate monthly invoices and work directly with markets to complete audit and close process.
Communicate any delays with markets and US Billing Team prior to monthly billing close.

Secondary Functions:

Advise the appropriate manager of any issues requiring immediate attention.
Participate in safety and security meetings and advise the appropriate manager of any violations.
Know and understand defined role in the Company Disaster Recovery Plan.
Ensure all accidents and injuries are reported immediately to supervisor.
Work Overtime as necessary.
Comply with all company policies and procedures.

Education and Years of Experience:

High School Diploma or equivalent required.
At least 2 years experience in collections or accounts receivables required.

Knowledge, Skills and Abilities:

An understanding of billing, collections, and receivable procedures required.
Strong communication skills, both oral and written, including the ability to communicate with tact and poise in demanding situations.
Excellent presentation skills.
Must have working knowledge of Microsoft Office applications, including the use of adding machines.
Highly organized with keen attention to detail to ensure accuracy in the completion of paperwork and other assignments
Ability to work collaboratively in a team environment.
Ability to prioritize and organize work flow and procedures; while exercising judgment and discretion in problem situations.

Physical Requirements (lifting, etc.):

Periodic lifting up to 10 pounds.
Sitting for long periods of time.
Digital dexterity and hand/eye coordination in operation of office equipment.

Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

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Area Operations Coordinator

Access Information Management
Kapolei, HI 96707

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