10 days old

Branch Manager

DH Pace Company, Inc.
Asheville, NC 28801
  • Job Code
    BRANC008733

Overhead Door Company of the High Country located in Asheville, NC, a DH Pace Company, aspires to hire a Branch Manager with a strong general management / operations management / multi-branch management background to actively manage our service, installation and sales business. Minimum seven (7) years managing P&L of $5M+ in a Senior Management position. Bachelors degree preferred.


If Company Stability, Company Growth and Personal Career Fulfillment are Important to You, consider applying for our Branch Manager position:


  • Leadership position with Purpose where You will make a Difference

  • Experience the benefit of working with DH Pace Leaders who will share their knowledge for a smooth transition to our organization

  • Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales $700M

  • Competitive compensation, corporate wellness program with medical, dental, and vision options, as well as 401k retirement plan, Paid Time Off plan and Company provided cell phone and laptop

Position Overview:


  • Developing employees and effectively managing performance, controlling labor and material costs and ensuring service levels meet customer expectations and company standards

  • Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving

  • Monitor technicians schedules to ensure timely completion of jobs and accurate customer invoicing

  • Manage the on-call" process for technicians and personally handle escalated customer calls to resolve customer issues

  • Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans

  • Inventory management to include material and parts ordering

  • Interact with customers to build strong relationships

  • Warehouse safety and security along with other functions to include loading and unloading building materials as necessary for daily customer jobs

  • Prepare bids and quotes for customers as needed

  • Other duties may be assigned

Qualifications:


  • Bachelors degree preferred

  • Minimum of seven (7) years experience managing personnel; preferably with a Service Organization in the building products and/or construction equipment rental industry

  • Successful completion of references, employment verifications, background check and drug screen required

  • Possess an ability for technical applications, mechanical systems and problem solving

  • Experience conducting meetings with exempt and non-exempt personnel

  • Experience hiring, training, developing and conducting annual performance reviews

  • Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service

  • Travel is minimal; initially for training at another location(s), on occasion to customer job sites and quarterly for senior management meetings

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Company: DH Pace Door Services Asheville, NC

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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Posted: 2021-09-11 Expires: 2021-10-10
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Branch Manager

DH Pace Company, Inc.
Asheville, NC 28801

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