23 days old

Business Analyst FISC Technology Unit

Federal Reserve Bank (FRB)
San Francisco, CA 94102
  • Job Code

Title: Business Analyst - FISC Technology Unit
Location : San Francisco, CA

Summary of Position:
The Financial Institution Supervision and Credit (FISC) Division is looking for a highly motivated business analyst to work within the Technology (Tech) unit. The BA will work directly with FISC staff to problem solve the wide variety of end user technology issues they encounter on a day-to-day basis. The BA diagnoses end user's problems by evaluating multiple options, developing creative, high-impact solutions, and bringing their issues to full closure. The BA will also lead or participate in a wide variety of projects that improve FISC staff's user experience with technology - from research and deployment of innovative new software and hardware; the developing and encouraging customer appropriate training/educational needs based on common problems; to managing large scale projects with high visibility, such as FISC's offsite loan review technology support.

Summary of FISC and FISC Tech:
FISC is responsible for the supervision and regulation of state member banks (SMBs), bank holding companies (BHCs), savings and loan holding companies (SLHCs), financial holding companies (FHCs), data service providers, trust companies and foreign banking organizations (FBOs) that operate in the 12th District. Supervised institutions are located in all states of the District and range in size and complexity from small community organizations to some of the largest banking organizations in the country. The Large Institution Supervision Group (LISG) is responsible for the largest organizations under 12th District supervision.

FISC Tech is a team of technology and security specialists embedded within the FISC division. They are responsible for lightweight technology development, including communication and collaboration sites, data visualizations, and proof of concept experiments; technology support operations, including on/off-boarding and access management; and information security.

Job Responsibilities

  • Utilizes strong problem-solving skills to solve a wide variety of technical difficulties experienced by FISC staff members
  • Employs strong critical thinking to identify root causes of technical issues reported by end users and implement effective solutions
  • Maintains strong relationships with FISC customers to ensure that business needs are met
  • Leads (or participates as a member of) teams to deliver technology solutions to FISC end users
  • Understands bank supervisory business processes
  • Possesses an achievement-oriented attitude to tackle issues head-on
  • Collaborates with other FISC Tech team members to solve common problems
  • Collaborates with business line staff to enable the effective implementation of important ongoing programs

    Position Requirements and Qualifications

  • Be a U.S. Citizen, U.S. National, or hold a permanent resident/green card with intent to become a U.S. Citizen.
  • Bachelor's degree in computer science, information technology or any technical related field, or equivalent work experience
  • Typically requires 3-5 years of relevant technical or business work experience
  • Working knowledge of FISC business operations, as well as commonly used business process automation tools such as Office 365, MS Power Apps and SharePoint desired.
  • Candidates for the position should demonstrate Emotional Intelligence, Critical Thinking, Collaboration, Innovation, Achievement Development and Excellent Customer Service Skills.

    The Federal Reserve Bank of San Francisco believes in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve. The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer.

  • Posted: 2020-03-15 Expires: 2020-04-13
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    Business Analyst FISC Technology Unit

    Federal Reserve Bank (FRB)
    San Francisco, CA 94102

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