1+ months

Business Control manager

Jacksonville, FL 32232
**Job Description:**

The Business Control manager is part of the Client Protection Organization within the Consumer & Small Business division. The Business Control manager partners with stakeholders across the organization to design, implement and sustain strong internal controls for all process within the Client Protection Front Line Unit (FLU). The Business Control Manager is accountable for the following:

+ Assist in the execution of internal control discipline and operational excellence within a LOB or ECF.

+ Execute LOB/ECF specific processes and tools to drive adherence to enterprise-wide Standards.

+ Support the implementation of QA/QC processes within the LOB/ECF through ongoing monitoring and testing of controls.

+ Align and mobilize resources in order to deliver strong internal controls framework and testing results.

+ Design & execute control testing to ensure adherence to regulations, policies, standards and procedures.

+ Perform Risk & Control assessments across various process to determine strength/sustainability of controls.

+ Identify issues and/or control improvements for remediation, whilst assisting in building out actions plans and milestones.

+ Coordinate/manage internal and external audits (manage deliverables, discussion and potential findings).

+ Redesign manual and systemic controls with the objective of standardizing and automating across products/processes.

+ Build/identify appropriate Key Performance/Risk Indicators and ensure metric remains within thresholds.

+ Ensure adherence to training and mandatory absence schedule, Record Management policy, Systems Access Governance.

+ Report out on control health, audit status, issue closure progress, etc. to Senior and Executive leaders across the organization.

In order to accomplish the responsibilities listed above, this role requires a strong analytical thinker who has in depth knowledge of Fraud processes, systems/capabilities. In addition, the role requires strong written, visual and verbal communications skills as the expectation is to communicate, influence and negotiate both vertically and horizontally with consistent report out to senior leadership.

Required skills:

+ 5+ years of Fraud Management experience

+ Bachelors degree or equivalent

+ Strong written and verbal communications skills

+ Highly organized with strong project/time management skills

+ Ability to balance intersecting priorities and to work independently with minimal supervision

+ Ability to think critically and problem solve when roadblocks arise

+ Ability to navigate complex and ambiguous environment

+ Executive Presence; must be able to partner and influence across all levels of the organization

+ Intermediate proficiency in various MS tools including Excel, Access, PowerPoint, and SharePoint

Desired Skills:

+ Lean Six Sigma Certification

+ Proven track record of building and deploying Fraud process and control changes

+ Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment

+ Strong risk mindset with process and controls background; actively debate and escalate issues and concerns

**Posting Date** : 05/21/2019

**Location** :


- United States

**Travel** : Yes, 10% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.


  • Banking / Finance
Posted: 2019-05-23 Expires: 2019-08-21

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Business Control manager

Bank of America
Jacksonville, FL 32232

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