28 days old

Business Development Manager - Protection & Controls

Electrical Reliability Services
Denver, CO
  • Job Code

Electrical Reliability Services is currently seeking an experienced Business Development Manager to support our expanding Protection & Controls offerings in the following preferred areas: Denver CO, Los Angeles, Pleasanton or San DiegoCA, Portland OR or Seattle WA. Candidates must be familiar with one of these areas to be considered for this position.


This is a high profile position accountable for accelerating ERS growth in its Protection and Controls service offerings. These offerings include butare not limited to the following services: turn-key relay upgrades, advanced protective relay logic implementation, DC power systems upgrades and replacements, etc.

  • Develops and executes all phases of the sales plan.

    • Develop and effectively manage all sales activities for the Protection and Controls program, within budget and timelines to meet performance expectations and requirements. Develop long-range competitive strategy for the offering, including annual marketing and sales plans. Interface effectively and on a regular basis with the Marketing Team, Regional Sales and Operations Teams, and the Emerson Process Management sales channel to support and drive the program. Develop and implement promotional/sales support activities that create service product understanding and awareness. Identify and develop relationships with key and targeted customers necessary to drive long-term business objectives. Administer all phases of the sales process to insure effective and timely customer service and response.

    • Develop proposals for Protection and Controls solutions. This will include coordinating all required engineering resource support, procuring quotations, developing construction and testing estimates, documenting and finalizing work scopes, and creating final proposal documentation.

    • Program objective including Sales and Orders volume and contribution margin along with expense account budget to be determined annually with ERS Senior Management.

    • Important aspects of this position include; Solution and Value Added Selling experience in the utility market, direct end user utility customer contacts and knowledge of utility generation and/or transmission/distribution systems, Time Management, Presentation/Marketing Skills, Teamwork, Interpersonal and Communication Skills, Expense Account Management, and Excellent Computer Skills.
  • Thorough knowledge of electrical power systems protection and controls

    • Knowledgeable on all aspects of protection relaying, especially microprocessor-based relaying for providers such as SEL, Basler, Beckwith, GE, ABB, Siemens, etc.

    • Able to drive new opportunities for ERS on relay upgrade projects, provide all necessary upfront technical presentations, and self support the estimation process for those projects
  • Responsible for customer relationship management.

  • Directly support and sell ERS Protection and Controls offering to key end user customers, key industry partners, and contractors

  • Partner with the local ERS and/or Emerson Process Management sales teams to plan strategies, provide quality service, train personnel and provide support as necessary to for attainment of goals and objectives.

  • Provide Marketing support.

  • Work with ERS marketing to develop and implement national/regional/local marketing programs as necessary to support the program growth.

  • Identify and coordinate marketing research and literature development.

  • Member of the senior management team.

  • As a member of the senior management team, communicates effectively with the operations teams to drive customer satisfaction and growth. Participate as required on quarterly regional review meetings as requested.

Additional Information

The company will only employ those who are legally authorized to work in the United States for this position. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Education and/or Experience Required:

  • Graduate BSEE/BSEET engineer with MBA and 7-10 years of sales / sales management / marketing experience in the electrical industry. At least 3-5 years experience supporting relays, relay services or relay upgrade solutions with emphasis on microprocessor-based relaying.

  • Strong verbal and written communication skills.

  • Willing to work flexible hours, weekends, 50% over night travel required covering sales territory.

  • Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment.

  • Valid Drivers License required with clean driving record.

Skills/Abilities Required:
  • Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; Very bottom-line oriented; Steadfastly pushes self and others for results.

  • Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.

  • Interpersonal Savvy Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension.

  • Functional/Tech Skills Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

  • Negotiating Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly.

  • Managing Vision & Purpose - Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Sponsored by:
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Sponsored by:
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Business Development Manager - Protection & Controls

Electrical Reliability Services
Denver, CO

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Electrical Reliability Services
Denver, CO

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