5 days old

Business Support Analyst

Charlotte, NC 28230
**Job Description:**

The Business Support Manager role will directly support the Treasury Data Management organization, within Corporate Treasury, and will be responsible for managing diverse, advanced and confidential administrative functions. Functions may include: strategic planning, metric/dashboard reporting, financial control/budgeting and consolidation, resource planning, personnel process, premises management and planning, initiative planning, communications, vendor management, staff and All Hands meeting support, associate training, process improvement, business continuity, policy adherence, audit/compliance, employee engagement, recognition, team calendar, shared document management, access management and special projects. The Business Support Manager will need to anticipate organizational needs and proactively work with senior leaders to plan appropriately. Additionally, the Business Support Manager must be able to interact on a daily basis with all levels of the organization, reviewing and gaining feedback to better support the organization.

_Enterprise Role Overview_

_Assists with changes to data capture processes and data transformation logic. Helps maintain an inventory of data transformations. Works with maintaining and executing EDM standards implementation plan for the domain across Capture, Transport and Use partners in the remediation of data incidents for the domain. Assists in the build and maintenance of the domain dictionary. Assists in the definition, stewardship, quality control, metadata and access of data owned by respective Domain. Helps align and monitor key performance indicators and internal controls. Partners with Technology to create an infrastructure and processes that adhere to the EDM standards and other regulatory mandates._

**Required Skills & Experience:**

+ Bachelor's degree, or higher, in Business or related field.

+ 5+ year of business support and/or program management experience.

+ Ability to plan and direct financial and resource plans.

+ Ability to work effectively and collaboratively with peers and multiple levels of management.

+ Strong problem solving, conceptual thinking, attention to detail, and sense of urgency.

+ Excellent verbal and written communication skills and presentation skills.

+ Ability to build relationships, communicate effectively and influence others.

+ Proven ability to simultaneously manage a variety of business functions, adapt to changing business needs and multi-task/ prioritize in a fast-paced environment.

+ Proficiency in Microsoft Office PowerPoint, Excel, Outlook, Visio, and SharePoint.

+ Ability to develop and document an end-to-end strategy and ensure tactical priorities are met.

+ Previous business support experience specific to resource management, budget/forecasting, and vendor management.

+ Self-starting, organized, proactive, and requiring minimal management oversight.

+ Time management, analytical and organizational skills are a must.

+ Solid understanding of risk management, finance and data management concepts.

**Desired Skills & Experience:**

+ Process Improvement experience and training

+ Previous Bank of America experience or strong Bank of America network

**Posting Date** : 08/07/2018

**Location** :


- United States

**Travel** : Yes, 5% of the time

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.

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Business Support Analyst

Bank of America
Charlotte, NC 28230

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