23 days old

Change & Community Coordinator

Littleton, CO 80129
  • Job Code
  • Jobs Rated
We have a unique opportunity for someone to contribute their talents and strengths as a Change & Community Coordinator
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time .
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Our key values - Certainty, Ingenuity and Advantage - drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals .
The role will primarily work on initiatives related to the CTS workforce and its key stakeholders in the US, however it will also work on initiatives for other geographies as required.
Primary Accountabilities
The primary purpose of the Change & Community Coordinator is to plan and implement initiatives to support the successful implementation of a program that spans:

  • Major projects and programs within CTS where there is people-related change
  • Creating effective and engaging communications related to change projects and also the strategy, priorities and purpose of CTS and all of its competencies.
  • Ensuring our teams can listen to and learn from the voice of our internal and external customers.
  • Ensuring leaders across the technology organisation listen to and learn from the voice of our people.
  • The coordination of capability analysis and a range of subsequent learning initiatives from within and outside the organisation.
  • Enabling Technology to build and nurture thriving communities - across multiple teams, sites, geographies and both within CTS and in conjunction with our internal and external customers and partners.
  • You will implement and maintain a program that is led by the Change & Community Manager (US) and for those programs being led by the broader team. It's a small, lean team and so you'll have the opportunity to work across borders and get involved in a variety of activities including drafting communication plans, crafting communications (written and verbal), managing digital and in-person events, designing and building digital and offline collateral (intranets etc.), analysing workforce data, measuring and reporting on the performance of initiatives and project coordination.
  • You've got an eagle-eye for the detail and you know how to gather, process and draw insights from complex data. You're passionate about connecting people and you know how to do this with sensitivity. You've been responsible for designing and running a stream of inspired events. You always looking for new ways (digital and offline) to engage with a large, distributed, global workforce. It's in your DNA to continuously test, measure, learn, refine and repeat.
  • You're ready to navigate a large, multi-geography, highly matrixed organisation and you know when and how to ask for support in doing this effectively. You're able to effectively collaborate with a diverse range of internal and external stakeholders and enablers, including People/HR experts, corporate communications, business stakeholders, project and program managers and external partners.
  • The Change & Community function is a small globally distributed team, so you'll need to be resourceful, action-oriented and able to work autonomously. You're capable and comfortable working remotely with a diverse range of geographically distributed stakeholders.
  • To thrive in the role you'll be customer-centred, energetic and passionate about supporting great outcomes for our people so in turn they can do the same for our customers.
Change Management
  • Analyses workforce data and draw trends and insights.
  • Support the Change & Community Manager/Project/Program Managers in producing a range of change management artefacts (case for change collateral, readiness assessments, communication plans, training plans etc.)
  • Produce progress/status updates at agreed frequency that feeds into broader project and program reporting.
  • Establish and maintain reporting in line with the agreed baseline and associated metrics.
  • Develop and produce training materials as required.
  • Develops engaging communications for use across a wide variety of channels - email, in-person and digital townhalls, intranets, social media, video etc.
  • Coordinates in-person and digital internal events (and with external parties as required).
  • Constantly on the look out for innovative communication practices and knows (or learns) how to implement them.
  • Ensure that all design and content is in line with Computershare corporate style guides.
  • Measures the effectiveness of communications.
  • Executes a local program that connects Technology employees with team, internal customer, external customer, industry and professional practice at local and global levels.
  • Designs and manages meeting/collaboration places and events that enable leaders and employees to establish, build and grow thriving professional and social communities at all levels.
  • Develops and maintains an annual calendar of events.
  • Coordinates in-person and digital internal events (and with external parties as required).
  • Liaises with external bodies or organisations to support the execution of partnership arrangements
  • Administers and maintains external partnership opportunities.
  • Measures the effectiveness of communities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
  • Bachelor's degree from four-year college or university.
  • 1-3 years in a role requiring similar capabilities
  • Experience working in a global, highly matrixed organisation
  • Internal communications or corporate communications/marketing Change management
Language Ability
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization
Mathematical Ability
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the environment is typical of an open office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • A choice medical insurance plans designed to meet your needs
  • Dental & Vision insurance
  • Life & Disability insurance
  • Flexible spending and health savings accounts
  • Employee Stock Purchase Plan
  • Paid time off - You'll accrue 3 weeks your first year!
  • Nine Holidays
  • $1,000 Employee Referral Program
  • Wellness programs
  • Matching 401(k)
  • Tuition Reimbursement
  • Banking and investments plans
  • Rewards and recognition programs
  • Employee discounts for wellness, auto& homeowners insurance, wireless service and more...
To learn more, visit us at www.computershare.com/mycareer .
Your career is waiting.
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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Posted: 2020-03-15 Expires: 2020-04-13
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Change & Community Coordinator

Littleton, CO 80129

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Social and Community Manager
88th2018 - Social and Community Manager
Overall Rating: 88/220
Median Salary: $64,100

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