11 days old

Channel Account Manager - Global

Petaling Jaya, Selangor 46150
  • Job Code
About us

Combining the strengths of the American Institute of CPAs and the Chartered Institute of Management Accountants, we empower the worlds most highly-skilled accountants CPAs and CGMA designation holders with the knowledge, insight and foresight to meet todays demands and tomorrows challenges.

We drive a dynamic accounting profession that works every day to build trust, create opportunity and grow prosperity worldwide.

Summary of Role

The Channel Account Manager, Global helps support, maintain, and expand the International relationships with assigned channel partners. This individual uses a consultative sales approach to sell AICPAs broad portfolio of learning products through channel partner relationship.

Accountabilities & Responsibilities

  • Conduct meetings and perform discovery sessions to understand clients needs and develop and propose learning solutions and delivery options to meet those needs.

  • Develop and maintain a deep understanding of AICPA products and services, including technical delivery systems, content and membership offerings and customization options in order to serve as a trusted advisor to clients.

  • Work with learning and development to understand technology needs in order to deliver and distribute membership value, content and learning product

  • Understand and Promote the CGMA and AICPA stores

  • Effectively document communication with clients using Salesforce

  • Manages International channel partners across all segments; for profit trainers, accounting bodies, universities, firm academies. Create new and maintain existing relationships with market insight and resell content to channel partner audiences.

  • Participates in marketing program planning, development, and execution to ensure that the programs succeed according to plan.

  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a proactive partner relationship.

  • Ensures partner compliance with partner agreements.

  • Document and provide weekly activities, feedback, and results to Manager

  • Engage other internal team members to participate in customer outreach when appropriate.

  • Collaborate with the key stakeholders, including third-party providers, on technology solutions for proposed or ongoing customer delivery of products and services.

  • Assist with preparing and managing proposals and ensure appropriate approvals are obtained, as needed.

  • Stay abreast of developments in the profession, hot topics and portfolio team product developments.

  • Develop and maintain current records and documentation, including channel processes, usage reports and access control for key accounts

  • Perform other duties as assigned by Management
Supervisory Responsibilities

  • None

Knowledge, Skills & Abilities Required

  • Knowledge of Salesforce

  • Ability to simultaneously manage multiple accounts while providing a high level of client satisfaction

  • Understanding of training and education operations

  • Demonstrated ability to self-motivate and strong relationship management skills

  • Strong communications and critical thinking skills

  • Ability to creatively develop solutions

  • Strong project management skills
Required Experience, Qualifications & Education

  • 2 years of experience working with Training and Education Sales or operations

  • Bachelors degree or equivalent combination of education and experience
Preferred Experience, Qualifications & Education

  • Demonstrated knowledge of the accounting profession and the needs of finance/accounting professionals

  • Minimum 3 years of Channel sales experience in a Technology company or Education training

  • Experience with LMS,LCMS, CRM, Content Management Systems

  • Proficient with Microsoft Word, Excel and Office

  • Creative and Innovative, Out-of-the-box thinker

  • Knowledge of Learning Management Systems and Content Management Systems

Why us?

At the Association, you are part of a global, diverse and talented group of colleagues. You have opportunities to innovate and collaborate in a leading organization that impacts individuals and businesses.

Youll have opportunities to progress while enjoying an exciting work environment that supports and celebrates individual achievement, development and professional satisfaction.

Together, we will lead the most influential body of professional accountants and create the future of the global accounting profession.

Posted: 2019-11-25 Expires: 2019-12-24
Sponsored by:
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Sponsored by:
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Channel Account Manager - Global

Petaling Jaya, Selangor 46150

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