29 days old

Claim Technical Assistant

Chubb
Jersey City, NJ 07302
  • Job Code
    330869

Chubb is the worlds largest publicly traded property and casualty
insurer. With operations in 54 countries, Chubb provides commercial and
personal property and casualty insurance, personal accident and supplemental
health insurance, reinsurance and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings,
broad distribution capabilities, exceptional financial strength, underwriting
excellence, superior claims handling expertise and local operations
globally.

Chubb
is currently seeking a Workers Compensation Technical Assistant I for our
Northeast Region located in the J
ersey City, NJ or New Haven, CT office.

As
a member of the Workers Compensation Claim Team, this position is responsible
for advanced technical support of the claim handling process and the delivery
of superior customer service.

POSTION RESPONSIBILITIES:
When necessary, assist with contacts for examiner so that appropriate
compensability decisions can be made.
Maintain active file diaries to ensure delegated tasks are completed.


Understand jurisdictional benefit rates and payment deadlines to ensure
compliance with state timeframes.
Accurate documentation of claim activity within file notes.


Produce quality documentation in an accurate and timely manner i.e. benefit
notices, nurse and legal referrals, record requests, settlement documents.


Respond timely and appropriately to internal and external customers on claim
related issues.
Adhere to state regulations for ME, NH, VT, MA, RI, CT, NY and NJ.


Adhere to Best Practice guidelines.


Collaborate with appropriate resources to timely resolve issues.


Manage an inventory of direct handle pension and/or lifetime medical files.


Collaborate with peers in Region to ensure adequate coverage during vacations
or absences.

COMPETENCIES / TECHNICAL SKILLS:
Superior customer service showcasing verbal, written and interpersonal
skills.
Aptitude for evaluating, analyzing and interpreting information.
Effective time management skills which demonstrate the ability to multi-task
and prioritize by accomplishing tasks and assignments.


Adaptability to constantly evolving environments and demonstrable flexibility
which meets or exceeds a state requirement or a customers expectation.


Ability to work independently and efficiently while performing defined
functions with minimal errors.
Basic understanding of the Workers Compensation and claim handling
processes.
Proficient computer skills and extensive knowledge of the Microsoft suite of
Office products including Outlook, Word, Excel and PowerPoint; knowledge of state
EDI systems and or IAIABC practices a plus.

EDUCATION:
Claim adjuster licenses in CT, VT, NH and RI are a plus but applicants will
be

given the opportunity to obtain them within
90 days of employment.


College degree is a plus but not required.
Prior workers compensation claims background preferred but not required.


Medical terminology and bill payment knowledge is preferred but not required.

Chubb offers a competitive compensation package and comprehensive
benefits package including life, health and dental, vision, a generous
retirement savings plan, disability coverage, stock purchase plan, flexible
spending accounts, tuition reimbursement, and business casual dress. At Chubb,
we are committed to equal employment opportunity and compliance with all laws
and regulations pertaining to it. Our policy is to provide employment,
training, compensation, promotion, and other conditions or opportunities of
employment, without regard to race, color, religion, age, sex, sexual
orientation, transgender, national origin, disability, genetic information,
veteran or marital status, or any other characteristic protected by law.







Posted: 2019-11-08 Expires: 2019-12-07
Sponsored by:
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Sponsored by:
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Claim Technical Assistant

Chubb
Jersey City, NJ 07302

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