15 days old

Client Account Specialist

Washington, District of Columbia 20001
  • Job Code
  • Job Type
  • Job Status
    Full Time

The Finance & Accounting Department of Arnold & Porter has two Client Account Specialist (CAS) openings.  These positions can be located in the New York, Tallahassee or D.C. office. The CAS is responsible for managing all the billing and collections processes from engagement to collections with tact, diplomacy and effective negotiation skills.  Responsibilities include but are not limited to: ensuring the proper and accurate client account set up, billing and collection arrangements, and inventory management for assigned client portfolios; establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff and clients to ensure compliance with both attorney and client specifications; verifying rates with the rate analyst; reviewing and implementing the outside counsel guidelines; monitoring fee caps, tier discounts and matter budgets; setting up and monitoring alerts; managing the prebill to final bill process; collaborating with the eBilling Coordinators for setting up new clients for eBilling; submitting invoices electronically, taking accountability for successful submissions and troubleshooting issues; providing rate analysis upon request and recommending solutions based on billing trends relating to realization.



  • Bachelor’s degree in Accounting, Finance or Business discipline preferred.  Equivalent experience considered.
  • Prior specialized billing, collection and/or account management experience in a legal or professional services industry a plus.
  • Strong proficiency in Excel.
  • Ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to prepare accurate, highly detailed work product.
  • Talent for delivering client service through teamwork.
  • Ability to exchange information and to present ideas, report facts and other information clearly and concisely.
  • Strong organizational skills and ability to manage large amounts of data.
  • Ability to manage time, prioritize workload effectively, and work independently.
  • Reliability, dependability, and strong motivation to respond to requests quickly. 
  • Ability to work additional hours as needed.


Arnold & Porter is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital status, sexual orientation, gender, gender identity, gender expression, transgender, disability, medical condition, family leave status, citizenship status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. To achieve our goal of equal opportunity, Arnold & Porter Kaye Scholer maintains an affirmative action plan through which it makes good faith efforts to recruit, hire and advance in employment qualified minorities, females, individuals with disabilities and protected veterans. If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster.

Arnold & Porter is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.


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Client Account Specialist

Arnold & Porter
Washington, District of Columbia 20001

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