11 days old

Client Engagement Center Service Representative

Banner Bank
Spokane, WA 99201
  • Job Code

Client Engagement Center Service Representative


  • High School Diploma or equivalent required

  • 1 year of experience in a call center, retail banking or operations function required

  • Experience in effective sales and referrals

  • Knowledge of federal and state laws and regulations relating to deposit accounts and operations

What youll do

As a Client Engagement Center Service Representative for Banner Bank, you will have the opportunity to:

  • Provide Exceptional client service

  • Proactively assess clients service needs, resolving inquiries, providing client with account information and performing a variety of transactions on the clients behalf

  • Research and resolve problems and errors

  • Provide client and branch support for online and mobile banking, debit card and all other account and loan related transactions

  • Actively expand existing client relationships by cross-selling products and services or referring clients to appropriate sales staff

  • Contribute to department service quality goal achievement

  • Utilize computerized systems to gather information, troubleshoot and track calls

Please note: The Client Engagement Center operates Monday through Friday from 7am to 7pm. Ability to work varied shifts and hours is required.

Who youll work with

At Banner Bank your leaders are committed to your growth and development. Although we believe your career development is your personal responsibility, you will not have to chart the course alone. You will have experienced and caring mentors, peers and managers to guide you every step of the way.We invite you to come and be a part of our award winning team where we strive for excellence at every point of client contact.

What Banner offers

  • Targeted Starting Wage: $16 per hourand bonus potential

  • Comprehensive employee benefits package, including medical, dental, vision, health and dependent daycare funds, life and disability protection. Benefit eligibility begins the first of the month after your start date.

  • Paid vacation time, sick time and 10 company paid holidays

  • 401k (with up to 4% match)

  • Tuition reimbursement after 1 year of service (up to $5,250)

Banner Bank is an Equal Opportunity Employer

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.


Posted: 2020-06-29 Expires: 2020-07-28
Sponsored by:
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Sponsored by:
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Client Engagement Center Service Representative

Banner Bank
Spokane, WA 99201

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