5 days old
2018-08-102018-09-09

Client Service Representative - Retirement and Distributions

Pennington, NJ 08534
**Job Description:**



At Bank of America/Merrill Lynch, our purpose is to help make financial lives better, through the power of every connection. Along with taking care of our customers; we are committed to being a great place to work and are intent on creating an environment where all employees have the opportunity to achieve their goals. We make career growth a priority at every stage of your career by supporting internal career advancement so that talented employees are deployed in positions that enable them to deliver their greatest value to our organization. Associate is accountable for providing quality customer service support within their business unit for some Advisory, FAC and MLD clients requesting retail, retirement and brokerage account products/ service features through inbound calls or emails utilizing professional oral, written and problem solving skills. Accountabilities include but are not limited to providing account balances and activity, deposit rates, checking information, internal systems assistance, explaining and processing transactions. Recommend some previous experience in the customer service field but not required. Elevated service issues handled by experienced, associates or above. BA degree preferred.



**Required skills:**



+ Handling incoming client inquires utilizing professional telephone and problem solving skills

+ Work efficiently and effectively with Bank of America



**Desired skills:**



+ College Degree strongly preferred

+ At least one year experience in customer service



**Posting Date** : 08/08/2018



**Location** :

Pennington, NJ, HOPEWELL BLDG. 4, 1400 AMERICAN BLVD,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 37.5



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Client Service Representative - Retirement and Distributions

Bank of America
Pennington, NJ 08534

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