16 days old

Cocktail Server - Montecristo Cigar Lounge (Caesars Palace LV)

Caesars Entertainment
Las Vegas, NV 89101
  • Job Code
    8282
JOB SUMMARY:

The VIP Cigar Hostess responsibilities include, providing exceptional personalized service and ensure all guests needs are met in a prompt and efficient manner.

ESSENTIAL JOB FUNCTIONS:

  • Greets all guests in the Cigar Lounge explaining all products and services in the Cigar Lounge.
  • Provides upscale, personal VIP Service to all guests in Cigar Lounge.
  • Anticipates guests needs and quickly responds to accommodate guest's needs
  • Uses sound judgment and makes good decisions in accordance with established guidelines
  • Handles difficult guests and situations in a calm, professional and prudent manner
  • Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.

QUALIFICATIONS:

Must have a minimum of 2 years' experience in a Cigar Lounge or 2 years' of Guest Service experience.

Must possess excellent interpersonal, communication, team-building and problem-solving skills

Must possess and maintain high energy as well as an upbeat and positive attitude throughout shift.

Must be able to speak, read, write and understand English. Bilingual a plus

Must be willing to work any shift when necessary

Must be able to get along with co-workers and work as a team

Must present a well-groomed, professional appearance

Must have excellent attendance record

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able to move quickly around property

Must be able to bend, crouch, kneel, twist and work at a desk

Responds to visual and aural cues

Must be able to work independently and proven to be self-motivated

Must be able to speak, read, write and understand English.

Must be able to respond calmly and make rational decisions when handling guest's needs

Must be able to tolerate areas containing second hand smoke

DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ): NONE

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.





Posted: 2021-09-12 Expires: 2021-10-11
Sponsored by:
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Cocktail Server - Montecristo Cigar Lounge (Caesars Palace LV)

Caesars Entertainment
Las Vegas, NV 89101

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