20 days old

Concur Administrator

Dematic Corp.
Grand Rapids, MI 49503
  • Job Code
    JR-0036763
Dematic is currently searching for a Concur Administrator/ Corporate IT Applications Engineer to join our growing Information Technology team in Atlanta, GA; Grand Rapids, MI; or any of our other Dematic Regional Offices. This role reports to the IT Manager, Enterprise Applications. The primary responsibilities for this individual would be to support software applications & integrations working within a global integrated IT environment. This is an attractive position for someone with a passion for supporting IT applications, has strong business acumen to work with our user communities at all levels, and who is excited about the opportunity to wear multiple hats in a highly visible setting.

What we offer:

Career Development

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic's history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

Competitive Compensation and Benefits

Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

Pay Transparency

Dematic is committed to pay transparency. As such, the Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic's legal duty to furnish information.

Global Opportunities

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

Essential Role and Responsibilities

  • Drive application direction, development and enhancements in alignment with Dematic IT application landscape roadmap, business requirements, support strategy, KION Group IT security standards
  • Contribute and support strategic/technical evaluation of software application capabilities and validity in Dematic IT roadmap on an ongoing basis
  • Participate in the Global IT Change Control Board to review and/or present requests for modifications related to applications and/or related infrastructure dependencies.
  • As a system administrator, expert for your application(s), you will be responsible for your application environment(s) and quality design, maintenance and release process including:
    • Production and non-production environment(s)
    • Configuration, Coding, validation and release
    • Integrations, relational data modelling as appropriate
    • Data integrity/cleansing
    • User Community engagement, acceptance testing
    • Work closely with technical teams to enhance quality of existing applications
    • Train first level support teams as appropriate, responsible for escalations and customer inquiries- technical issues.
    • Preparation of documentation for deliverables, ensure appropriate prioritization, status reporting, escalation and closure of outstanding issues.
    • Create software usage procedures, processes and standards
Qualification Requirements
  • Bachelor's degree, preferably in Business Administration, Computer Science, or a related field.
  • Typically, 5+ years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable.
  • Concur expense management system experience required (Concur Select Care and Concur Service & Support)
  • Experience in JavaScript, Python, SQL, VB coding languages
  • Experience in Six Sigma or Lean Training, with a track record for execution on lean strategy preferred.
  • Expert in Data Management, relational database structures, data / system integration (HCR: Workday, ERP's, etc.).
  • Experience with global deployments and multi-travel partner system interfaces.
  • Strong understanding of IT administration versus business administration roles & responsibilities.
  • Considerable knowledge of the preparation and presentation of dashboards / reports containing project delivery elements and operating metrics.
  • Strong organizational, multi-tasking and interpersonal skills.
  • Superior written, verbal and presentation skills.
  • Customer service orientated
  • Exceptional leadership, relationship development and influencing skills.
  • Ability to analyze and interpret critical path, draw conclusions and prepare clear and concise analyses and recommendations and reports.
  • ITIL or similar certifications preferred.
  • PMP certification preferred.
  • 10% travel, domestic and international






Posted: 2022-09-09 Expires: 2022-10-08
Sponsored by:
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Concur Administrator

Dematic Corp.
Grand Rapids, MI 49503

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