29 days old

Customer Service Representative - Accredo

180 Accredo Health Group Inc
Whitestown, IN 46075
  • Job Code
    20003826

Have you heard? Express Scripts is now part of Cigna. Together, weve got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And thats only the beginning. Read on to learn more about working with us.

Transform healthcare and contribute to our industry-leading organization as a Customer Service Representative.

Our Customer Service Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Heres a little more on how youll make a difference:

  • Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively.
  • Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patients question quickly and document all interactions in real-time.
  • Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately.

What You Should Have:

  • High School Diploma / GED required
  • 1 year of relevant experience
  • General PC knowledge including Microsoft Office
  • Excellent communication skills (verbal and written)

What youll love about working here:

  • Fun, friendly, and unique culture Bring your whole self to work every day!
  • Choice of four unique medical plans
  • Prescription Drug, Dental, Vision and Life Insurance
  • Employee Contributions for HRA and HSA accounts
  • 401K with Company Match
  • Paid Time Off and Paid Holidays
  • Tuition Assistance

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, youll enjoy meaningful career experiences that enrich peoples lives while working together to make the world healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.







Posted: 2020-03-12 Expires: 2020-04-10
Sponsored by:
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Sponsored by:
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Customer Service Representative - Accredo

180 Accredo Health Group Inc
Whitestown, IN 46075

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