12 days old

Customer Service Representative

Fargo, ND 58102

Customer Service Representative

Primary Duties and Responsibilities: 

This is a 49% FTE, non-benefitted position.

  • Present a professional and welcoming image of AgCountry to customers, office visitors, and callers.  Responsibilities may include opening/closing the office, answering the telephone, maintaining the reception area, office mail, etc.

  • Develop and maintain positive customer relationships.  Ensure timely, thorough, and responsive service that exceeds customer expectations. 

  • Establish and continue open communication with customers to enable identification of needs and expectations.  Represent AgCountry as a provider of a broad range of financial services, and refer to appropriate team members for follow-up. 

  • Obtain a firm grasp of AgCountryâs Customer Relationship Management System.

  • Enhance overall branch operations through efficient administrative support.  



Required Qualifications:

  • High school degree.

  • Ability to communicate effectively with customers and co-workers.

  • Ability to utilize computer technology and a wide variety of software, including word processing, spreadsheet and database applications.

  • Ability to organize work and prioritize in order to balance competing demands for time and attention.




 

Posted: 2019-11-01 Expires: 2019-12-01
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

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Customer Service Representative

AgCountry Farm Credit Services
Fargo, ND 58102

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