15 days old

Customer Service Representative - Grand Prairie, TX

Oldcastle Building Envelope, Inc.
Grand Prairie, TX
  • Job Code
    120455



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Job ID: 120455





Oldcastle BuildingEnvelope, a division of Oldcastle, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.




Summary





We have an opening for a CSR for our busy customer service/inside sales dept. This is an entry level position involving heavy phone contact with customers, order entry, quoting, and problem-solving.





Qualifications





To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.





Essential Duties and Responsibilities





  • Work to enhance business with existing customers

  • Strong organizational and time management skills

  • Maintain up-to-date knowledge base of entire product line

  • Work closely with outside sales representatives to assure customer satisfaction

  • Work to build long term relationships with customer base

  • Quote accurate prices in a timely manner to customers

  • Regular and predictable attendance, safely performing tasks, and adherence to all safety policies and procedures are essential functions of your job



Requirements





To be considered for a Receptionist position, the following conditions must be met:



  • Minimum 2 years experience in a position that deals directly with customers

  • Must have data entry or typing experience, both alpha and numeric



Preferences





  • Ability to work independently as well as part of a team

  • Professional demeanor both on the phone and in person

  • Basic computer knowledge (i.e. MS Word, Lotus Notes)

  • Excellent customer service skills

  • Excellent verbal/written communication skills



Physical Requirements





  • This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary

  • To avoid injuries to hands, back, and neck, proper ergonomics should be maintained while working at desk/workstation.



Additional Information





  • Only online applications will be accepted

  • When applying, please provide full employment history

  • Pre-employment background screening will be conducted on qualified applicants after acceptance of job offer



What Oldcastle Offers You





  • Highly competitive base pay

  • Comprehensive medical, dental and disability benefits programs

  • Group retirement savings program

  • Health and wellness programs

  • A culture that values opportunity for growth, development, and internal promotion



About Oldcastle





Oldcastle has a long and proud heritage as one of North Americas largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.





Oldcastle is a great place to grow! If youre up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the Oldcastle family!





Follow Oldcastle Careers onFacebook,Twitter,Instagram,Google+,Pinterest,WordPress (Career Blog)andLinkedIn!





Oldcastle BuildingEnvelopeis an Affirmative Action and Equal Opportunity Employer.



EOE/Vet/Disability--If you want to know more, please click on thislink.



Oldcastle BuildingEnvelopeis part of the Oldcastlecareers network.



#NOM





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Customer Service Representative - Grand Prairie, TX

Oldcastle Building Envelope, Inc.
Grand Prairie, TX

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Customer Service Representative - Grand Prairie, TX

Oldcastle Building Envelope, Inc.
Grand Prairie, TX
US

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