27 days old

Customer Service Representative - Weekly Pay

Express Messenger Systems, Inc
Chandler, AZ 85225
  • Job Code
    CUSTO07082-00001

Help Your Community and Get Paid! Join OnTrac.


OnTrac helps companies arrange delivery for goods and medical supplies. We're part of the supply chain that's keeping America running, and we're hiring now!


First and foremost, we take safety seriously. Safety is our company's #1 value, and we are following all of the CDC and WHO guidance for cleaning and social distancing.


OnTrac is hiring Call Center Representatives in our Chandler office.


We're also sensitive about those who have lost their jobs during this national emergency. If you know someone who is looking for work, we want to help. And, referrals qualify for a bonus!


For more information text OnTrac at 25000



Our next training starts Mary 26th, 2020



Are you looking for a chance to make a difference for others? Do you believe in providing outstanding customer service?


If you find reward in serving others and solving problems, consider joining the OnTrac Customer Care Team!


At OnTrac, we truly care about our customers experience. As our business continues to grow, so does our need for high quality Customer Care Advocates.


If you like to help others, have a strong sense of empathy, enjoy a fast paced environment, have the gift of listening and problem solving, then we want you to consider joining our amazing team!


What our Customer Care Advocates do on a daily basisin our call center:


  • Talk with customers about the delivery of their packages, handling phone calls, researching and problem solving to ensure smooth package delivery.

  • Document the delivery flow of a package into our tracking system.

  • Assist customers, consumers and delivery drivers throughout the lifecycle of a package delivery.

  • Partner with our regional facilities to create an outstanding customer experience.

  • Troubleshoot, research, resolve or escalate issues as necessary.

  • Participate in continuous improvement efforts to help grow the business.

How youll be rewarded as a Customer Care Advocate in our call center;


  • Fun work environment with opportunity for career advancement

  • Weekly pay checks- Starting at $16 an hour

  • Friendly and creative Recognition and Reward programs

  • Benefits include medical, dental, vision and paid vacation and sick leave

What youll need to be a successful Customer Care Advocate in our call center;


  • The ability to multi-task on a computer using multiple computer applications while on a phone call.

  • Availability to work a variety of work shifts, Monday-Saturday.

  • The ability to talk with customers, listen attentively to concerns, express empathy and research problems for resolution.

  • Strong attention to details and data entry/typing 30 wpm (including 10 key)

  • Successfully pass a pre-employment background check

Please help us reach communities with the goods they need during the COVID-19 outbreak. You are needed now more than ever! Join our team today.

Experience

Required
  • 1 year(s): Call Center
  • 1 year(s): Customer Service

Education

Required
  • High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



See job description





Posted: 2020-04-27 Expires: 2020-05-26
Sponsored by:
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Customer Service Representative - Weekly Pay

Express Messenger Systems, Inc
Chandler, AZ 85225

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