4 days old

Customer Service Specialist II

Rollins, Inc.
Atlanta, GA 30303
  • Job Code
    CUSTO11034-00001

Ready for your next challenge?


We are seeking top talent to join our Credit/ Customer Service team!!


Our Customer Service Specialist will handle customer inquiries along with keying in data from purchase contracts into loan system.


Ready for your next challenge?


We are seeking top talent to join our Credit/Customer Service team!!


Our Customer Service Specialist will handle customer inquiries along with processing incoming residential and commercial credit request.


Rollins, Inc., aglobal consumer and commercial service company. We provide the most accurate, comprehensive and efficient pest management services for both residential and commercial customers.



The Opportunity:



The successful Customer Care Specialist will possess the following and be responsible for:


  • Determine credit worthiness of new residential and commercial customers for RAC

  • Process daily/weekly reports using Excel spreadsheets

  • Answer customer inquiries regarding account balances, payment received, payment due dates, etc.

  • Provide support to other job functions within the Credit Department as needed

  • Communication skills required to assist on incoming calls from customers

  • Leadership and supervisory skills

The Benefits:


  • Challenging position with a financially stable and reputable company

  • Comprehensive benefits package including medical, dental, vision, maternity & life insurance

  • 401(k) plan with company match, employee stock purchase plan

  • Employee discounts, tuition reimbursement, dependent scholarship awards

  • Paid vacation, holiday, and sick leave

Voted Top Workplaces 4 years in a row by The Atlanta Journal-Constitution!


Are you ready to take your CAREER to the next level?



Requirements: We require the ability to pass a drug screen. Candidates must also have the ability to perform the requirements of the job with or without accommodations.

Experience

Required
  • Data entry experience
  • Experience providing quality customer service
  • Experience with Windows operating system and software
  • 3 year(s): Business experience, preferably in loan Credit and Customer Service

Education

Required
  • High School/GED or better

Skills

Required
  • Data collection
  • Microsoft Office
  • Listening
  • Communication
  • Customer Service

Behaviors

Required
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



See job description





Posted: 2020-06-29 Expires: 2020-07-28
Sponsored by:
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Sponsored by:
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Customer Service Specialist II

Rollins, Inc.
Atlanta, GA 30303

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