16 days old

Customer Service Support

Lam Research Corporation
Livermore, CA 94550
  • Job Code
    604599600
Preferred Qualification:
Experience with SAP order entry, order management and reverse logistics.
Must be flexible to work some holidays.

About Lam....

Together we move the Atoms that move the World:
Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Lam Research - where successful people want to work:
We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities

Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

More About Us ....

Our work is everywhere you look - even if you can't actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Minimum Qualification
2-3 years experience with order entry, order management and reverse logistics.





Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
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Sponsored by:
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Customer Service Support

Lam Research Corporation
Livermore, CA 94550

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