18 days old

Department Manager/ Service Manager

DH Pace Company, Inc.
Omaha, NE 68102
  • Job Code
    DEPAR009140

Norm's Doors of Omaha, part of DH Pace Company Inc,. aspires to hire a Commercial Service Department Manager. We sell, service and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs.


Job Responsibilities:


  • Manage day-to-day operations of the department.

  • Plan manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.

  • Review workload and manpower to meet customer commitments in a cost effective manner.

  • Ensure that projects are completed timely, below budget and to the satisfaction of the customer.

  • Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.

  • Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews

  • Will assist with hiring, training and developing new employees

  • Other duties as assigned

Requirements:


  • Bachelors degree, highly preferred

  • Minimum of five (3) years of experience managing personnel

  • Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations

  • Review customer survey data, respond to customer concerns

  • Possess an ability for technical applications and mechanical systems

  • Must possess a Valid Drivers License

Why DH Pace?


We reward your hard work:


Organizational stability, healthy revenues and company growth are what you will find at DH Pace Company!


  • Over 90 years in business

  • Tenured senior leadership team

  • Privately owned over 90 years with 50 locations in 24 States and company-wide 2020 Sales over $700M.

  • Competitive pay and a comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k)

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Operations





Posted: 2021-10-08 Expires: 2021-11-06
Sponsored by:
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Department Manager/ Service Manager

DH Pace Company, Inc.
Omaha, NE 68102

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