12 hours

Director of Hard Services

Washington, DC
  • Job Code
Careers Center | Director of Hard Services

Director of Hard Services

System ID
Relocation Type
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Unit Description

Sodexo has an exciting opportunity for a facilities leader in Washington, DC. The Director of Hard Services provides strategic leadership and direction for the Engineering Department.


  • Develop a positive sustainable client relationship to ensure the successful delivery of hard services.
  • Provides leadership in the development and monitoring of departmental operations, budgeting and strategies to produce both short-term and long-term profitability for organization.
  • Establishes accountability processes for department, company policies, legal requirements, and collective bargaining agreements.
  • Works closely with department management to ensure the establishment of sound operational business practices that produce positive methods to ensure all projects/assignment produce quality results, remain within budgetary constraints and meet targeted deadlines.
  • Ensures the Unit meets all city/state/federal codes and safety standards. Develops cost proposals and cost estimates for equipment, facility and allocation of resources as needed.
  • Utilizes best practice engineering methods and provides expert technical guidance for engineering initiatives.
  • Drive Operational Excellence across the function to meet\exceed expectations on KPI\SLA performance.
  • Responsible for providing a continuous improvement review and development of initiatives to improve or rationalize hard services to achieve optimum performance and full customer engagement.

Basic Experience / Qualifications:

  • Bachelor's Degree in Engineering, or related field required.
  • 10 + years of experience in managing maintenance/repair services in mechanical/electrical/plumbing field is desired
  • Experience in managing labor force in multiple labor environments
  • Strong leadership and advocacy skills necessary to ensure the continued successful growth and responsiveness of the department.
  • Adept at identifying and implementing creative solutions to complex problems.
  • Demonstrated competence in working comfortably with people who have a diverse range of skills, knowledge, abilities, and backgrounds.
  • Skilled at teambuilding at all levels of portfolio hierarchy and with external authorities and constituencies.
  • Effective communication and interpersonal skills, using oral, written and electronic methods

Position Summary

The Director of Facilities Operations  is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the  preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management.  The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business.  The Director may oversee  construction work and often manages other core Sodexo services, and/or  logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.



Qualifications & Requirements

Basic Education Requirement- Bachelor’s Degree

Basic Management Experience- 5 years

Basic Functional Experience- 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.




  • Food Services

About Us

Sodexo touches the lives of 75 million consumers in 80 countries every day. In North America alone, we serve more than 15 million consumers at 9,000 client sites. Wherever we work, our dedication to making every day a better day for people and organizations comes from one goal —to positively improve Quality of Life.


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Washington, DC

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