9 days old

Director of Sales - Candlewood Suites - Somerset, NJ

IHG
Somerset, NJ 08873
  • Job Code
    USA10756-90570

About us



At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.



Develop and implement the total sales and marketing strategy of the hotel to ensure that revenue and room night sales goals are achieved; revenue, sales and marketing strategies are set; tactical plans are created and implemented; and that results are monitored and achieved.



At Candlewood Suites we want our guests to feel trusted and free to do what they want in their own space which means we need you to:



Be down-to-earth by being straightforward and natural



Be considerate by being respectful, perceptive and accommodating



Be friendly by being kind, approachable and light-hearted



Be reliable by being professional, a team player and resourceful



Regularly sell hotel rooms through direct client contact.





Your day to day



Achieve budgeted revenues and personal/team sales goals and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel. Produce monthly reports and sales forecasts.



Identify operational problems that impact the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department heads on solutions.



Create and implement hotel-level tactical sales plans that drive measurable incremental occupancy, increase average rates, increase business volume during off-peak periods, increase local food and beverage and banquet sales, and enhance the image of the hotel in the local community. Monitor sales activities/performance to ensure actual sales meet or exceed established revenue plan.



Analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and increased rate.



Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments, hotel Executive Committee, and corporate/regional sales group.



Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and



procedures.



Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.



Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions.



Direct the day-to-day activities of the sales team, plan, organize, and assign work, develop and communicate strategies and goals. Advise staff of formal policies and procedures.



Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.



Create, train, and motivate a sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies to achieve revenue goals and maximize profits for the hotel, while maintaining guests satisfaction. Develop and maintain relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.



Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.



Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. In coordination with General Manager, serve as hotel representative for media related inquiries and refer sensitive matters to the corporate Public Relations Department if necessary.



This is the top sales and marketing job in a full or limited service or extended stay hotel and may include meeting space and or catering facilities. Typically located in a medium to large city with competition from major hotel chains and may operate across a mix of market sectors. May manage a small number of professional level and administrative sales employees.





What we need from you



Bachelors degree in marketing or related field, and 2 4 years total experience in a hospitality or hotel sales and marketing setting, with direct supervisory experience over a sales team, or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferred.



This job requires ability to perform the following:



Frequently standing up or moving within and outside of the facility



Carrying or lifting items weighing up to 25 pounds



Handling objects



Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.



Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training



Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.



Problem solving, reasoning, motivating, organizational and training abilities are used often.



Ability to travel to attend workshops, tradeshows, conventions, etc.



May require a valid Drivers License.



May be required to work nights, weekends, and/or holidays.



What we offer



In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.



IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.







Posted: 2019-10-10 Expires: 2019-11-08
Sponsored by:
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Director of Sales - Candlewood Suites - Somerset, NJ

IHG
Somerset, NJ 08873

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