26 days old

Director, Operations Integrity

Jacksonville, FL
  • Job Code

Job Overview

Responsible for overseeing and managing the coordination of projects to include data mining and analytics to drive our business. Responsible for continuously improving business processes, quality and operational effectiveness by identifying problems, defining the problem statement clearly and accurately applying a structured and disciplined methodology (Lean Six Sigma) to identify data-driven root causes.

General Responsibilities:

Develop and implement operations strategies which drive quantifiable gains in productivity, reduce costs, increase profits, improve processes and overall quality. Define and execute key elements necessary for continued sustainable improvements. Lead process improvement projects that are focused on delivering sustainable increases in productivity, profitability and customer satisfaction across a range of business processes and functions. Accountable for delivering tangible results effective to change management approaches and best practice project management techniques. Partner with business owners to optimize the achievement of strategic business objectives. Inform, influence, negotiate and persuade internal/external stakeholders in relation to continuous improvement efforts. Manage, plan, design and execute policies and methods for the company's industrial engineers and analysts to ensure assigned projects are completed timely, within budget and achieved expected objectives. Develop effective communication through presentations and documents dependent on the audience. Guide, facilitate and drive the innovation of breakthrough processes, products and services applying e.g.; Innovation, DFLSS, DFSS. Conduct organization level strategy sessions to define business strategies and key process indicators.

Required Experience:
10 years project management and enterprise-wide/cross-functional large scale initiatives.

Technical Proficiency:

Proficient with Microsoft Office products, including Word, Outlook, PowerPoint, Excel and SharePoint; excellent working knowledge of Microsoft Project.


Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to evaluate process effectiveness and develop change or alternatives. Ability to function effectively with, or as part of a team. Ability to indirectly mentor, coach, train and/or supervise employees. Ability to effectively manage projects that may vary in nature and scope. Ability to identify and/or document existing and new trend, as well as evaluate and predict their impact on the organization. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. Knowledge of and ability to conduct need, trend, feasibility and performance assessments. Knowledge of and ability to apply the concepts, principles and practices of change management. Knowledge of training methodology and the ability to develop and facilitate technical/operational training to others.

Required Education:
Bachelor's degree in industrial engineering, computer science, information systems, computer engineering or a related field; or equivalent combination of post high school education and experience equal to nine (9) years.

Working Conditions:
Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time.

FLSA Status:
The position is Exempt. Requires ability to work long hours to meet required deadlines. Must comply with all work rules, including those that pertain to safety and health.

Crowley is committed to providing a safe, secure and healthy workplace to each of its employees; fulfilling the safety, security, environmental and quality requirements of our customers; and continually improving our Environmental Stewardship through prevention of pollution and protection of the environment. To do this, every Crowley employee is responsible for developing sufficient knowledge of the Management System in order to support these goals.

Equal Employment Opportunity
Crowley is an Equal Opportunity Employer. For affirmative action purposes and to assist in our compliance with federal government record keeping, we would request that you complete a voluntary self-identification information form. All information provided will be kept confidential and separate from your application data.

Other Information
Lean Six Sigma Master Black Belt, Lean Master or equivalent certification required.

Thank you for your interest in exploring opportunities with Crowley. If you experience issues applying for a position, please email a copy of your resume to careers@crowley.com and include the Position Title and Reference Number.

Posted: 2019-01-20 Expires: 2019-02-18
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Director, Operations Integrity

Jacksonville, FL

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast