19 days old

Dispatcher

DH Pace Company, Inc.
Dalton, GA 30720
  • Job Code
    DISPA009156

King Door Company, a DH Pace Company, is looking for top performers and innovative thinkers as we continue to grow. We currently have a great career opportunity for a Dispatcher who will help support ourteam in Dalton, GA. The ideal candidate will be team focused, self-motivated, and energetic.


Job Responsibilities:


  • Dispatch technicians to customer job sites to assess customers service, repair or installation needs and track jobs for completion to customers satisfaction.

  • Assist with daily scheduling; ensuring customers preferences are met for a specific day; morning or afternoon.

  • Provide immediate problem solving assistance to office staff and/or field technicians.

  • Monitor technicians schedules in real time as they complete jobs to maximize efficiency. Efficiently manage workforce to minimize negative labor variants.

  • Continually ensure technicians schedules are cleared of completed job tickets and that open job tickets are in correct technicians schedules for materials ordered, billing and voided tickets.

  • Provide accurate work orders and picking lists to the warehouse for inventory pulling andmanage WIP inventory and returns from job site to minimize inventory investment.

  • Formulate recommendations to improve profitability within department with support of Management. Complete various projects as assigned by management.

  • Always maintain and promote a positive customer service attitude toward customers and fellow employees regardless of the circumstances.

  • Follow up on customer inquiries in the hopes of obtaining new business.

  • Assist technicians with pulling items from the warehouse.

  • Additional responsibilities as assigned.

Job Requirements:


  • Bachelor's Degree preferred, but not required

  • Must have good customer service skills

  • Must have good listening and communication skills, as well as have the ability to fast and accurately enter customer data into the system and multi-task with ease

Why DH Pace?


Organizational stability, healthy revenues and company growth are probably at the very top of your list of criteria for evaluating companies and where you want to work. DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 50 locations in24 states.The company is privately held and family operated for over 90 years, with company-wide sales in 2020 over $700M.


We reward your hard work, dedication, and success by offering the following:


  • Exposure to tenured DH Pace leaders will invest time in associate growth and development.

  • Access to online training material to enhance professional skills and product knowledge

  • Advancement and transfer opportunities

  • Competitive compensation

  • Comprehensive total benefits package and corporate wellness program

  • Paid time off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.


Company: King Door Company

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Operations





Posted: 2021-10-08 Expires: 2021-11-06
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DH Pace Company, Inc.
Dalton, GA 30720

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