15 days old

Dispatcher

DH Pace Company, Inc.
Nashville, TN 37201
  • Job Code
    DISPA04888

Overhead Door Company of Nashville, a DH Pace Company, is searching for a customer focused Dispatcher who will help support our Nashville team.


Job responsibilities:


  • Dispatch technicians to customer job sites to assess customers service, repair or installation needs and track jobs for completion to customers satisfaction.

  • Assist with daily scheduling; ensuring customers preferences are met for a specific day; morning or afternoon.

  • Monitor technicians schedules in real time as they complete jobs to maximize efficiency. Efficiently manage workforce to minimize negative labor variants.

  • Continually ensure technicians schedules are cleared of completed job tickets and that open job tickets are in correct technicians schedules for materials ordered, billing and voided tickets.

  • Provide accurate work orders and picking lists to the warehouse for inventory pulling andmanage WIP inventory and returns from job site to minimize inventory investment.

  • Always maintain and promote a positive customer service attitude toward customers and fellow employees regardless of the circumstances.

  • Follow up on customer inquiries in the hopes of obtaining new business.

  • Assist technicians with pulling items from the warehouse.

Job requirements:


  • Bachelor's Degree preferred

  • Must have good customer service skills

  • Must have good listening and communication skills, as well as have the ability to fast and accurately enter customer data into the system and multi-task with ease

Why DH Pace?


DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. The company is privately-held and family operated for over 90 years, with sales in 2019 at $600M; up from $548M in 2018.


Our benefits package includes:


  • Competitive base pay

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Paid time off plan


Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.



#PaceID2


Company: Overhead Door Company of Nashville







Posted: 2020-01-08 Expires: 2020-02-06
Sponsored by:
Farm Credit Services of America Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Dispatcher

DH Pace Company, Inc.
Nashville, TN 37201

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast