16 days old

Epic EHR Training Specialist for Inpatient Modules and Applications - Houston, TX

Houston, TX 77002
  • Job Code

Position Summary:

We are looking for an Epic EHR Training Specialist who will work with Inpatient Epic Modules and applications. It would be helpful if you already are certified in EpicCare In-Patient Orders and EpicCare In-Paltient ClinDoc. This employee will be responsible for the ongoing design, development, testing, implementation, and support of training programs associated with, but not limited to any and all assigned modules across the health care system. Creates and maintains course curriculum and supporting training collateral, including classroom and web-based content, the build of training data within the training environments, and executing the train-the-trainer program for credentialed trainers.

Our implementation of Epic will be in collaboration with Epic directly. You will have support from the people who created the EHR software, and a chance to work on the design of Epic for over 150 ambulatory clinics as well as a 274 bed Psychiatric Hospital. UTHealth offers State of Texas benefits which include a very strong healthcare program and a pension administered by the state government.

This is a full time role that will be classified as exempt. You will work in the heart of the Texas Medical Center. This facility is on both Metro bus and rail lines. It will require the employee to be on-site.

Position Key Accountabilities:

1. Obtains and maintains expertise in the support and optimization of assigned Epic module(s).

2. Assesses educational needs of the individual, enterprise, and community as evidenced by:

a. Identifying and improving training, for both Go-Live and new-hire curriculum.

b. Determining specific training needs and priorities.

c. Prioritizing immediate and long-range needs and determining resource availability.

3. Plans and develops training curricula for respective application(s) as evidenced by:

a. Building, testing, and maintaining the application training environments.

b. Designing and developing teaching/training materials for presentations/training sessions according to professional and developmental learning needs.

c. Utilizing creativity, adaptability, and knowledge of available resources in key elements of instructional design.

4. Reviews Epic's Training Wheels to gain an understanding of the lesson plan matrix development required.

5. Provides instruction in application(s) of expertise in various educational offerings, e.g., workshops, core curriculum specialty blocks, general, and unit in-services.

6. Responds appropriately to desired and undesired behaviors in class; keeping department managers informed as deemed appropriate.

7. Coordinates plans with colleagues and peer trainers to avoid duplication and to maximize value of resources.

8. Analyzes data from feedback and participant evaluations for quality improvement monitoring and reporting as evidenced by:

a. Analyzing core curricula to ensure effectiveness and currency to best meet needs of specialized application area(s).

b. Evaluating program content and instruction, including effectiveness and appropriateness of both the educational process and its outcome.

c. Developing and administering tools to measure participant learning based on behavioral objectives of programs; evaluating areas of learning.

d. Requesting and utilizing feedback from leadership and educational personnel to evaluate transfer of learning and participant reaction to programs.

9. Consults, presents to, and collaborates with project management, application specialists, department leadership, super users, and representatives, to ensure information is current, standardized, and in alignment with end users' needs and organizational initiatives.

10. Works with analysts and credentialed trainers to create a testing process during upgrades.

11. Works collaboratively with education departments and the Learning Management System to disseminate training for EHR content.

12. Plans and executes long term vision for assigned application(s).

13. Performs other duties as assigned.


  • Superior communication skills, both oral and written, including specific skills such as presentation skills, and the ability to communicate complex subjects to non-technical groups.

  • Superior customer relations skills including leading/participating in group sessions and reaching consensus. Presentation and facilitation experience a must, with large and small groups.

  • Ability to plan and manage projects of various size including tasks, dependencies, team members, other resources, and timeline.

  • Experience as principal trainer performing instructional design, training delivery, application implementation(s), etc. as a healthcare provider employee or consultant to healthcare providers

  • Expert in adult learning theory.

  • Proficient in at least one eLearning development tool (e.g., Camtasia, Captivate, Storyline).

  • Knowledge of e-learning storyboarding/scripting and e-learning technology.

  • Must receive Epic certification/certification-level proficiency for applicable module(s). Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) within 6 weeks after completion of training or within a pre-determined 6 week timeframe.

    Minimum Education:

    Bachelor's degree in computer science, business or a related discipline; equivalent years of related experience in health care or information technology will be considered in lieu of education requirement.

    Minimum Experience:

    Two (2) years of experience in a health care related field required. Large scale health care systems planning and implementation experience on application software products preferred.

    Physical Requirements:

    Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

    Security Sensitive:

    This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215

  • Posted: 2019-11-23 Expires: 2019-12-22
    Sponsored by:
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    Sponsored by:
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    Epic EHR Training Specialist for Inpatient Modules and Applications - Houston, TX

    Houston, TX 77002

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