19 days old

Event Manager (FLEX) - Hilton West Palm Beach

Hilton Global
West Palm Beach, FL 33401
  • Job Code
    HOT06XCM
  • Jobs Rated
    187th
An Event Manager is responsible for soliciting, securing, coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Event Manager, you would be responsible for soliciting, securing, coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights
  • Host and entertain clients, conduct property tours, draft contracts and promote facilities and services
  • Communicate with and provide direction and supervision to team members to execute catering events
  • Generate contracts and Banquet Event Orders (BEOs) and support daily distribution of BEOs, reader boards and change logs
  • Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Directions

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As an Events Manager, you would be responsible for executing written sales agreements for moderately-sized and moderately-complex events and for the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Execute written sales agreements for moderately-sized and moderately complex events limited to less than 300 cumulative room nights
  • Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
  • Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
  • Partner with operations departments to execute events
  • Maximize revenues and control expenses through effective negotiation of services and accurate forecasting
  • Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Recruit, interview and train team members
What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Teamwork
  • Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.





Jobs Rated Reports for Event Coordinator

Posted: 2020-01-08 Expires: 2020-02-06
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Event Manager (FLEX) - Hilton West Palm Beach

Hilton Global
West Palm Beach, FL 33401

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Event Coordinator
187th2018 - Event Coordinator
Overall Rating: 187/220
Median Salary: $48,290

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175/220
Stress
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Growth
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