18 days old

Facilitated Enrollment Representative

New York, NY 10007
  • Job Code
Description of Duties:

  • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.
  • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation.
  • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations.
  • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health-related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees.
  • Stimulates word-of-mouth referrals from participants, prospects and their families.
  • Utilize automated tools to perform individual enrollment duties.
  • Refer all existing members up for recertification to Retention Specialist when applicable.
  • Perform recertification activities when necessary.
  • Function as a liaison between all EmblemHealth departments to help identify and capture prospects problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealths image as a High Quality and Affordable health plan in the community.
  • Assist members with selecting a Primary Care Physician (PCP) using the provider directory.
  • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers.
  • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBOs). All activity entered into Salesforce tool.
  • Performs other duties as assigned or required
  • Regular attendance is an essential function of the job.


  • High School Diploma and 6 years of relevant work experience
  • A proven track record of success at achieving and surpassing sales goals for Medicaid, Essential Plan, QHP or CHP products
  • Minimum of 4+ years of experience in Medicaid, Essential Plan, QHP or CHP sales and or Marketplace facilitated enrollment
  • Drivers License and automobile with appropriate coverage is required for certain territories (Long Island, etc)
  • Travel in the New York metropolitan area required
  • Must be able to work nights and weekends as required
  • Excellent interpersonal and presentation skills and the ability to work independently
  • Excellent organizational and communication skills, both verbal and written
  • Ability to develop strong relationships and influences in the community
  • Ability to input and update data in database system
  • Bilingual- verbal required, and written preferred
  • Works independently and produces Self-Generated leads
  • Ability to multi-task
  • Successful completion of annual product training and testing to maintain regulatory certification

An Equal Employment Opportunity Employer M/F/H/V.

Additional Information

  • Requisition ID: 191AP

Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
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Sponsored by:
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Facilitated Enrollment Representative

New York, NY 10007

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