21 days old

Facilities Planning Project Specialist

Erie Insurance
Erie, PA 16501
  • Job Code
    36541
Division or Field Office:

Corporate Services Division
Department of Position: Workplace Services Department
Work from:
Erie Home Office

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Under minimal supervision, provides systems support, service coordination support, and customer service for software systems; provides facilities planning assistance.

Duties and Responsibilities

  • Serves as primary point of contact for maintenance work orders from system and incoming calls for system support and customer service.
  • Assists in the operations, implementations, upgrades and trouble-shooting of systems.
  • Assists in testing systems; documents findings and prepares reports.
  • Creates and facilitates training for end-users of systems.
  • Coordinates and monitors progress of system-related projects and prepares related reports for management.
  • Prepares and/or coordinates the preparation of end user reports or assists end users with the development of reports using applicable software.
  • Organizes and schedules furniture installer's daily tasks and coordinates minor projects for systems furniture installations and redesigns.
  • Prepares project and resource utilization schedules and organizes and maintains project files for the section supervisor and interior planner.
  • Assists interior planners in the planning and installation of major systems furniture projects. Assists with field verifications, seating assignments, ergonomic evaluations, project inspections and color coding of drawings. Maintains furniture inventory system and expedites furniture purchases.
  • The first five dutieslisted arethe functions identified as essential to the job. Essential functions are those job duties that must be performedin order forthe job to be accomplished.
  • This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Self-Development

Collaborates

Detail Orientation

Cultivates Innovation

Instills Trust

Information Management Skills

Decision Quality

Values Diversity

Job-Specific Knowledge

Nimble Learning

Customer Focus

Optimizes Work Processes

Ensures Accountability

Qualifications

High school diploma, or equivalent, required. Two years of previous systems support experience, including working knowledge of assigned business area and related systems, required. Working knowledge of spreadsheet, word processing and data base software required. Completion of AIT 131 preferred. Working knowledge of purchasing and inventory software, FMSpace software preferred.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Occasional (
Driving; Rarely

Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely

Nearest Major Market: Erie





Posted: 2022-09-09 Expires: 2022-10-08
Sponsored by:
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Sponsored by:
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Facilities Planning Project Specialist

Erie Insurance
Erie, PA 16501

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