21 hours

Field Service Engineer

Washington, DC 20004
Business Group Highlights

Defense

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.

Responsibilities

Perspecta is searching for a full time, Field Service Engineer to support our customer site at the Washington Planning Center (WPC) at the Washington Navy Yard, DC. As the Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Perspecta. Systems include the Mission Distribution System (MDS), TMPC Operations and Status Tool (TOST) / Tasking Manager (TM), TMPC Enterprise Databases (TED), Intelligence Situational Awareness Tool (ISAT), and TMPC Communications System (TCOMMS) Communications Interface Processor (TCIP). TMPC is a segment of the Tomahawk Weapon System (TWS) that provides the capabilities for planning and executing Tomahawk strike operations, managing Tomahawk resources, preparing and controlling Tomahawk training, and creating and managing Tomahawk missions and supporting information.

You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD environment. The candidate will also be responsible for leading the Perspecta onsite support team at the WPC.

The candidate responsibilities include:
System and database management
System/software/database archive/disaster recovery management
Troubleshoot and diagnose system/software issues
Maintain systems with software and security updates
Support system upgrades/installations
Monitor system performance and product assurance
Investigate and report software discrepancies
Provide user training on TMPC products
Support test events
Participate in system integration planning, testing, and reporting
Provide support to fleet users
Update/create/distribute Software Support Activity (SSA) media to the fleet
Support Cyber Security Accreditation of TMPC
Provide support as the onsite team lead

Qualifications

REQUIRED SKILLS AND EXPERIENCE
B.S. Degree in Information Technology or related field with 8-10 years of related experience, or at least 12 years of related work experience
General technical knowledge and experience with Microsoft products, including: Operating Systems, SQL and Office
Must have or within 6 months obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and within 12 months obtain Computing Environment compliance
Possess a technical background with good troubleshooting skills
Possess good oral and written skills
Possess supervisory experience

DESIRED SKILLS
Experience with the configuration, maintenance, and troubleshooting of Microsoft/Linux OS:
- Windows 10, Server 2012/2016, RedHat
Experience working with the following:
- Microsoft SQL Server or SQL Server Management Studio
- XML Stylesheet, HTML, Windows PowerShell
Possess software and/or systems engineering skills
General knowledge of networking
Operational knowledge of TMPC
Prior experience with TLAM mission planning/execution workflow

Security Clearance Requirement
U.S. Citizenship required. Candidates must have or able to attain a DoD TOP SECRET/SCI security clearance.

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Industry

  • Information Technology
Posted: 2020-05-30 Expires: 2020-06-28

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Field Service Engineer

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Washington, DC 20004

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