1+ months

Financial Center L3 Production Support

Charlotte, NC 28230
**Job Description:**



As an Technical Management Analyst you will help support, maintain and analyze issues for mainframe applications used in the Financial Centers. This is a Level 3 Support role., This role is responsible for analyzing complex production issues, and working those to resolution. You will serve as an escalation point to review code, update databases, and provide technical direction and collaborate with other support teams to identify the root cause and execute steps to resolve. This role requires a self-starter with excellent communication and troubleshooting skills.



Required:



- Strong Java, JavaScript, and HTML skills

- Must be able to handle multiple tasks and adapt to a constantly changing environment

- Must have excellent organization skills

- Ability to debug applications



Desired:



- Dedication to problem solving

- Remedy Incident, Change and Problem Ticket System

- Monitoring tools (Splunk, Introscope, Glassbox, Aterntiy, AppDynamics)



**Posting Date** : 08/07/2019



**Location** :

Charlotte, NC, GATEWAY VILLAGE, 800 W TRADE ST,

- United States



**Travel** : No



**Full / Part-time** : Full time



**Hours Per Week** : 40



**Shift** : 1st shift



**Assistance for Applicants with Disabilities**



Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .



**Diversity & Inclusion**



At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



**Frequently Asked Questions**



Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

Industry

  • Banking / Finance
Posted: 2019-08-09 Expires: 2019-09-28

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Financial Center L3 Production Support

Bank of America
Charlotte, NC 28230

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