16 days old

Financial Center Manager - Korea Town Area - Los Angeles, CA (Bilingual Korean Required)

Los Angeles, CA 90006
Financial Center Manager - Korea Town Area - Los Angeles, CA (Bilingual Korean Required)



Los Angeles, California;Los Angeles, California; Los Angeles, California



**Job Description:**



At Bank of America, were guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. Were looking for financial center managers (FCMs) those with a passion for operating as business owners, fostering a team environment and instilling a client-centric culture to make clients financial lives better.



As part of the Bank of America team, FCMs benefit from personal coaching, clearly defined career paths, robust training programs and ongoing development opportunities. FCMs report to the market leader and provide oversight of an assigned Financial Center (also known as branch location). Theyre accountable for ensuring adherence to all policies and procedures and ensuring financial center employee responsibilities are completed with high quality to make sure we deliver exceptional client care.



**Well help you**

**Get training and one-on-one mentorship** from managers who are invested in your success. Youll enroll in our Academy for Consumer and Small Business to develop as a financial center manager.

**Lead a team and operate as a business owner** by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable.

**Grow your network to maximize effectiveness in meeting client needs.** Build relationships with teammates and specialists to assist clients with financial needs and/or problem resolution.

**Confidently build relationships with clients.** Gain in-depth knowledge of clients financial life priorities and connect them to Bank of America solutions that meet their financial goals.

**Continuously learn** by using resources and technologies to optimize the client experience.

**Provide education to clients.** Inform and educate clients on how to conduct simple transactions through convenient banking options (such as online banking, mobile banking and ATMs) that benefit them.

**Adhere to policies and procedures** through education of regulatory policies, employee and client safety procedures and service delivery guidelines.



**As a financial center manager, you can look forward to**

Unlimited potential for financial growth.

Ongoing professional development to deepen your skills as the industry evolves and changes.

Personally investing in talent through interviewing and hiring financial center employees.

Opportunities to connect with experts including relationship managers, small business consultants, investment advisors and mortgage officers.

A world-class suite of employee benefits.



**Youre a person who (required skills)**

Has 3+ years experience building, leading, managing and coaching a team.

Can resolve problems independently and bring in others as needed.

Can interpret performance results, find opportunities to drive success and hold others accountable to results.

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

Works well with others and collaborates productively to get things done; a great teammate who presents oneself professionally and with confidence to establish trust, credibility and respect with others.

Displays passion, commitment and drive to deliver an experience that improves our clients financial lives and employees professional capabilities.

Communicates effectively and confidently, and is comfortable engaging all clients.

Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.

Has the ability to learn and adapt to new information and technology platforms.

Applies strong critical thinking and problem-solving skills to meet clients needs.

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

Is proficient in computer skills and professional programs (for example Microsoft Office).

Can be flexible to work weekends and/or extended hours as needed.



Bilingual Korean Required.



**Youll be better prepared if you have (desired skills)**

A bachelors degree, preferably in a business-related field.

Experience in financial services, mortgage, retail or hospitality.



**Were a culture that**

Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.

Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.

Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.

Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-20015470



Manages People: Yes



Travel: Yes, 5% of the time



Manager:



Talent Acquisition Contact:



Referral Bonus:











Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.





To view the "EEO is the Law" poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .


To view the "EEO is the Law" Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .











Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.





To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2020-03-14 Expires: 2020-04-13

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Financial Center Manager - Korea Town Area - Los Angeles, CA (Bilingual Korean Required)

Bank of America
Los Angeles, CA 90006

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