14 days old

Front Desk Agent - Holiday Inn Cleveland Clinic

IHG
Cleveland, OH 44114
  • Job Code
    USA11678-102922

About us



Do you see yourself as a Front Desk Agent? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. The Holiday Inn Cleveland Clinic is located on the prestigious Cleveland Clinic campus. Travelers appreciate our finer touches that make comfort and convenience a top priority. It is less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach.



Your day to day



Daily check in/out guests Accept proper payments (cash, credit card, etc) Upsell rooms where possible Issue, control and release guest safe-deposit boxes Accurately process all cash and credit card transactions in accordance with established procedures Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.



What we need from you



Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays.



What we offer



In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND







Posted: 2019-11-23 Expires: 2019-12-22
Sponsored by:
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Sponsored by:
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Front Desk Agent - Holiday Inn Cleveland Clinic

IHG
Cleveland, OH 44114

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