12 days old

Gallery Facilitator, Special Exhibits

The Children's Museum of Indianapolis
Indianapolis, IN 46204
  • Job Code
    GALLE01502-00001

OVERVIEW:
The part-time Special Exhibits Galleries Facilitator works to assist with delivering experiences within the special exhibits galleries for The Childrens Museum of Indianapolis. The Facilitator is part of the Interpretation team that engages in world class interpretation and presentation to museum visitors and guests. The facilitator provides the highest quality immersive and interactive experiences for children and families. The incumbent researches and performs informal interactions, tours, costumed characters, and storytelling as well as assists with gallery maintenance. The Facilitator works in Special Exhibit spaces. (Must have general knowledge of all museum galleries and in-depth knowledge of interpretation programs for designated galleries.)

ESSENTIAL RESPONSIBILITIES:
1. Provides exceptional service and experiences to the visitors and guests of the museum.

2. Interacts positively with visitors and respond to questions and concerns. Resolves visitor concerns quickly and tactfully. Responds to visitor needs for first aid and lost children. Remains visible and approachable in designated galleries. Knows and adheres to museum policies and procedures.

3. Provides facilitation primarily in the Special Exhibits galleries. Must have general knowledge of all museum spaces and in-depth knowledge of interpretation programs for designated galleries.

4. Completes training in The Childrens Museum standards of excellence in interpretation. Attends all gallery trainings with each changing exhibit. Learns changing exhibit content, activities, scripts and facilitated programs.

5. Prepares for the presentation of specifically designated interpretation programs by researching subject matter, memorizing scripts, and honing presentation techniques and skills.

6. Prepares gallery spaces daily for visitors. Maintains a safe and inviting atmosphere. Greets visitors. Provides daily care and cleaning of exhibit and activities. Completes checklists and report all maintenance and safety concerns. Sets up and takes down sets, props, or furniture used in rehearsal and performance spaces.

7. Presents programs and interacts directly with visitors between 6-7 hours per day, including set up and take down of sets, props and seating; gathering audiences and conducting post performance discussion. Participates in evaluating staff and audience response to presentations.

8. Maintains cleanliness of costumes and uniforms, and notify Operations Manager of larger needs. Maintains daily audience attendance records.

9. Maintains a high level of content knowledge for each exhibit in order to provide high quality experiences both formally and informally.

10. Interacts with visitors to help them understand gallery concepts and content. Implements educational interpretive experiences in all assigned galleries to achieve the goals and objectives of the exhibit, and to help explain the main messages and exhibit concepts to visitors.

REQUIREMENTS:
1. High School diploma or GED equivalent.
2. Strong presentation and customer service skills. Experience working with children and youth in formal and informal environments.
3. Theater experience preferred.
4. Must work a flexible weekday, weekend, evening and some holidays schedule, including 1-2 evenings per month covering special events. The Museum is open 6-7 days per week.
5. Must be able to work in a fast paced environment that values diversity and is child-centric.
6. Interact with visitors and co-workers in a supportive, positive, and friendly manner.
7. Maintain behavior patterns acceptable to co-workers and the general museum culture.

ADA REQUIREMENTS:
1. Required to review log sheets, keep track of visitors and materials in gallery.
2. Must be able to view activities and exhibit components, observe gallery space, and frequently use computers.
3. Must be able to engage in heavy verbal, electronic and public presentation communication as well as present ideas and information to large audiences.
4. Required to manipulate activities, clean and maintain exhibit spaces and use dexterity. Must be able to traverse and navigate the museum building and campus adeptly several times daily.
5. Must be able to stand, walk and sit for extended periods, bending, kneeling, climbing and reaching. Requires ability to lift 45 pounds. Must be able to tolerate dust in the environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



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Posted: 2019-11-25 Expires: 2019-12-24
Sponsored by:
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Gallery Facilitator, Special Exhibits

The Children's Museum of Indianapolis
Indianapolis, IN 46204

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