7 days old

Geek Squad Double Agent, PC - Dekalb

Best Buy
Dekalb, IL 60115
  • Job Code
    829857BR
Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:

  • Leads on two person jobs and complex projects as well as performs work alone.
  • Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
  • Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
  • Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.
Basic Qualifications:
  • 2 years of customer service experience
  • 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
  • Current, valid drivers license
  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
  • Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)
  • Must be at least 21 years of age
  • Acquire and maintain any state or local licensing, as required, within 90 days of hire
Preferred Qualifications:
  • Previous experince in an in-home experience environment
  • Previous experience actively using and learning about technology electronics






Posted: 2021-09-11 Expires: 2021-10-10
Sponsored by:
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Sponsored by:
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Geek Squad Double Agent, PC - Dekalb

Best Buy
Dekalb, IL 60115

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