4 hours
2017-12-132018-01-12

General Manager 2 - Multi-Service

PA-PHILADELPHIA System, ID
  • Job Code
    66803
Careers Center - General Manager 2 - Multi-Service

General Manager 2 - Multi-Service

US-PA-PHILADELPHIA
System ID
66803
Category
General Management
Relocation Type
No
Employment Status
Full-Time

Unit Description

Relocation Assistance is offered!  Sodexo is seeking a high performing multi-service leader for a prestigious healthcare account in Philadelphia. Services include Patient Transport, Linen Distribution, and Environmental Services at this 400 bed account managing a team of 150.  Successful General Manager/director level candidates will have a proven track record in driving outcomes and delivering on the patient and customer experience. Strong technical skills and process improvement experience is required. Previous experience in a union environment is a plus.

 

Exceptional communication, interpersonal, and technical skills are necessary. This individual must have good knowledge of Sodexo EVS operating/housekeeping systems including FOSS and CARES, TRAKKAR and SHINE. Must be able to drive HCAHPS results to a high level and understand ENGAGE patient satisfaction process. Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role. 

 

Benefits:

Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.

 

At Sodexo Health Care patients are at the heart of everything we do. Our ability to create a clean, healthy and comfortable environment is critical to the full patient experience. We deliver our promise through experienced on-site management and a motivated staff.  online today!

 

 

 

 

Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract.  Single point of contact and/or client liaison in support of business that in total is between $5 and $10 million in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

-  Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention
 

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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About Us

Sodexo touches the lives of 75 million consumers in 80 countries every day. In North America alone, we serve more than 15 million consumers at 9,000 client sites. Wherever we work, our dedication to making every day a better day for people and organizations comes from one goal —to positively improve Quality of Life.

 

Sponsored by:
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Sponsored by:
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General Manager 2 - Multi-Service

Sodexo
PA-PHILADELPHIA System, ID

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Sodexo
PA-PHILADELPHIA System, ID

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