15 days old

Genesys contact center developer

Cognizant
Phoenix, AZ 85003
  • Job Code
    00035188461

Technology Architect




Qualification:


BE/ B Tech / Product certifications especially for Cloud products

Responsibility:


1 App Engineer PHX Strong Experience in Contact Center Solutions Voice IVR and Multichannel Experience with JavaJavaScript Eclipse SDK XML SCXMLVXML a definite asset Hands on experience with Java Javascript J2EE REST and SOAP Web Service Development and familiarity with Genesys Java Platform SDKs Manual and Automation testing with expertise in writing executing test scripts and test scenarios Experience in developing test scenarios and test cases for Routing workflowsstrategy Experience on Automating scripts for Case dataKVP validation using Cyara Agent SimulatorWorking Knowledge in GRAT GAX GA Knowledge of Genesys Framework reporting routing and multichannel components Strong Knowledge on various phases of Software Development Life Cycle SDLC Software Testing life cycle STLC Good Analytical skills to comprehend Business requirements Good knowledge of testing process test tools creation and understanding of testing artifacts Experience in working on Agile Scrum

Technical Skills





















SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Cisco Unified IP ContactCenter PL1 Required
2 Genesys Studio/Composer PL1 Required
3 Genesys Agent Desktop PL1 Required
4 REST Web Services PL1 Required
5 Core Java PL1 Required



Domain Skills









SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Networks NA Desired



* Proficiency Legends








Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.






Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
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Sponsored by:
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Genesys contact center developer

Cognizant
Phoenix, AZ 85003

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