21 days old

Genesys Enterprise lead

Cognizant
Phoenix, AZ 85003
  • Job Code
    00035188451

Technology Architect




Qualification:


BE/ B Tech / Product certifications especially for Cloud products

Responsibility:


1 InstallInfra Engineer PHX Implementation of Genesys products specially Core Genesys Framework 8 Genesys Voice Platform 8x Genesys Composer 8x URSORS Scripting GAAP App Automation Platform Genesys Platform WDE Genesys WFM Genesys GIR Knowledge on Linux administration basic troubleshooting Experience deploying IP telephony across both Cloud LANs and WANs SIP and ePaaS Understanding of networking and virtualization technologies like Load Balancers VMWare ESXi etc Working knowledge of DevOps CICD Experience deploying IP telephony across both Cloud LANs and WANs SIP and ePaaS Understanding of networking and virtualization technologies like Load Balancers VMWare ESXi etc

Technical Skills
























SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Genesys Interaction Recording PL1 Required
2 Genesys Web Engagement PL1 Required
3 Genesys Studio/Composer PL1 Required
4 Genesys Agent Desktop PL1 Desired
5 Genesys WFM PL1 Required
6 Genesys Voice Portal PL1 Required



Domain Skills









SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Networks NA Desired



* Proficiency Legends








Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.






Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
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Sponsored by:
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Genesys Enterprise lead

Cognizant
Phoenix, AZ 85003

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