20 days old


Sonesta International Hotels Corporation
St. Louis, MO
  • Job Code

Job Description Summary

As a host/hostess with Sonesta, it is your responsibility not only to uphold the restaurants high standards of excellence, but also to actively contribute to the success of the operation each and every day of your career. The host/hostess provides a warm, friendly immediate greet to guests at the door. He or she seats, and presents clean menus to guests in a friendly, professional and quick manner.

Job Description

  • Complete opening, running and closing side work to Sonesta standards.
  • Responsible for taking reservations, providing information to guests about the restaurant and the hotel.
  • Assists in quality service and ensure smooth operation of the restaurant at all times.
  • Act as the first and last contact to ensure ultimate guest satisfaction.
  • Open restaurant operation with correct staffing each scheduled day.
  • Maintain high visibility for guests and staff, during meal periods.
  • Maintain contact with guests.
  • Maintain appropriate flow of food and beverage to guests.
  • Keep dining room clean, neat and attractive at all times.
  • Assure proper setting of tables.
  • Move and arrange tables and chairs as directed by the manager or supervisor.
  • Assure proper stocking, cleanliness and neatness of service stations, including polished silverware, glassware, cups, saucers, plates, condiments, butter, creamers, pitchers, beverages, linen, etc.
  • Follow proper ordering procedures.
  • Demonstrate knowledge about all products offered, to helpfully discuss details of food, such as cook time, temperature, ingredient and flavors, to ensure guest satisfaction.
  • Demonstrate knowledge of all liquor, beer, and wine, including pour sizes, brands available and pricing.
  • Maintain an attentive presence in the dining room.
  • Maintain a discreet non-intrusive manner.
  • Maintain dining room through prompt and precise resetting of the tables.
  • Participate in restaurant/hotel promotions and practices.
  • Communicate with management whenever opportunities occur (guest complaints, shortages of supplies and products, guest or associate injuries).
  • Follow proper ordering and payment procedures.
  • Specifically thank guests and invite them to return
  • To perform other work related duties as assigned by Management.

Additional Job Description


Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Health Benefits (Health & Dental Insurance)
  • 401(k) Retirement Plan
  • Vacation
  • Sonesta Hotels & Other Outlets Discounts
  • Paid Holidays
  • Sick Days
  • Educational Assistance
  • Employee Recognition Programs
  • Newborn & Adopted Child Leave
  • Spousal & Domestic Partner Leave
  • Life Insurance
  • Short Term Disability
  • Long term Disability
  • Employee Referral Program
  • Credit Union
  • Direct Deposit
  • Employee Activities & Events

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Sponsored by:
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Sponsored by:
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St. Louis, MO

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