Health Information Specialist

University of Wisconsin Hospital and Clinics

Madison, WI
Job Code:
University of Wisconsin Hospital and Clinics
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Job Details

Join our team and be part of the talent that makes UW Health the best work and academic environments.

The Health Information Specialist performs a variety of tasks associated with the collecting, analyzing and indexing of patient care documentation in the medical record Application of knowledge includes the process to store, retrieve, review, analyze, and process health-related information. The incumbent in this position is required to be well versed with varying State, Federal, regulatory and accreditation requirements. Incumbents must document HIM activities following applicable guidelines and regulations. The incumbent may work closely with both internal and external customers including clinicians, staff, vendors and patients.

The Health Information Specialist is responsible for all functions of the Health Information Processing Specialist along with additional complex operations including indexing of all documents received electronically, obtaining documentation from third party portals and communicating with third party vendors, reviewing reports and completing basic document corrections. The incumbent will work with newer staff and assist with training and basic auditing functions.

The incumbent will be self-motivated and prioritize work tasks among various work queues based on HIM turnaround times and established priorities.

In addition to Document Imaging, the incumbent is responsible for answering & routing incoming calls, distributing daily work assignments and updating logs along with assisting with all paper chart processes. The incumbent routinely provides telephonic and personal assistance to internal and external customers. The Health Information Specialist must consistently demonstrate superior people and customer service skills and a commitment to the unique needs and requirements of a multi-national staff of professional caregivers and patients.

Work Schedule: 70% FTE, 28 hours per week. Monday, Tuesday, and Friday 9:30 AM - 6:00 PM; Wednesday 9:30 AM- 1:30 PM; Thursdays off. Hours may vary based on the operational needs of the department.

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determiningthestartingbase pay.

We are an Equal Employment Opportunity, Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



General Equivalency Diploma (GED)


High School Diploma

Work Experience


One year of progressively responsible Health Care related experience required. Education in Health Information Management, Health Care Sciences or other four year degree may be substituted for years of experience.


One year experience in a clinical or Health Information Management Department of a large health care facility

Licenses & Certifications



RHIT or RHIA preferred

Required Skills, Knowledge, and Abilities

Excellent verbal and written communication skills

Knowledge of indices and filing systems necessary to file, store, and retrieve information from paper and electronic record systems preferred (terminal digit filing preferred)

Completion of basic training as a Health Information Specialist Associate while maintaining minimum quality and productivity expectations

Ability to examine the record and verify patient identification

Ability to examine a document and determine its proper placement within the paper or electronic record

Knowledge of standard medical terminology, basic human anatomy and medical record format, content and medical documentation order preferred.

Detail orientated and ability to be self-motivated to prioritize and make decisions to complete duties in a timely manner.

Ability to work under pressure of deadlines.

Excellent interpersonal communication and team skills in a complex organizational setting.

Excellent internal and external customer service skills with the ability to remain calm, be patient and respond professionally to all requests

Ability to work in a team environment and to collaborate with a variety of professionals

Knowledge of and experience with conflict resolution techniques and problem analysis/resolution skills preferred

Knowledge of UW Health organizational structure preferred

Proficient in the operation and use of computers and scanners including various software programs such as Epic, word processing and spreadsheets

Ability to perform routine maintenance and basic maintenance of scanning equipment preferred

Ability to maintain patient and employee confidentiality

Ability to work scheduled on-call as needed

Ability to perform repetitious movement, including long periods of standing or sitting, along with the ability to stoop, bend, reach, step up and sit for extended periods of time.

Ability to lift 25 pounds and push 200 pounds.

Ability to perform job function and make decisions without direct supervision

Physical Requirements:Medium: Ability to lift up to 50 pounds maximum with frequent lifting/and or carrying objects weighing up to 25 pounds.

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