21 days old

Home Services Specialist III - Specialty Lending Plano - Merrill

Plano, TX 75026
**Job Description:**

As a Home Service Specialist (HSS) III you will be responsible for processing of loans approved by an Underwriter or an automated decisioning system within designated signing authority limits. You will be responsible for clearing conditions and issuing changes to the terms on previously approved loans. The Home Service Specialist III will be responsible for but not limited to verifying conditions of approval which may include customer income/assets documentation. In addition you will resolve routine title issues including, but not limited to the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances; may processes subordinations; resolves appraisal disputes; depending on channel, may coordinate closing activities. You will also be required to maintain a high level of customer service by being proactive in communication with business partners that may include banking center associates, realtors, etc. The HSS III will be the focal point of communication with the sales force in the closing process of the loan.

**Required skills:**

- Minimum of two years processing and pre-underwriting experience.

- Customer service experience.

- Knowledge of conventional and/or government guidelines.

- Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending.

- Ability to manage a heavy pipeline of 50 plus loans.

- Strong written and verbal communications skills.

- Ability to use telephone communication skills with customers.

- Teamwork and customer service skills a must.

- Self-motivated and highly organized.

- Ability to prioritize multiple competing tasks and manage time effectively in a fast paced environment.

- Flexibility to work extended hour during heavy workload periods.

- Computer proficiency including high comfort level with Microsoft office product suite.

- Math Proficiency.

- Analytical.

- Detail Oriented.

**Desired skills:**

- Familiar with FHA and HUD guidelines.

- Government Processing Experience.

- Mortgage processing experience.

- VA Experience.

- Ability to mentor and coach other associates.

**Posting Date** : 10/30/2019

**Location** :


- United States

**Travel** : No

**Full / Part-time** : Full time

**Hours Per Week** : 40

**Shift** : 1st shift

**Weekly Schedule** : Mon - Fri 8am - 5pm

**Assistance for Applicants with Disabilities**

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

**Diversity & Inclusion**

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Frequently Asked Questions**

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  • Banking / Finance
Posted: 2019-10-31 Expires: 2019-11-30

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Home Services Specialist III - Specialty Lending Plano - Merrill

Bank of America
Plano, TX 75026

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