28 days old

Hotel Front Desk Guest Services Representative

High Hotels, Ltd.
Mechanicsburg, PA
  • Job Code

Homewood Suites by Hilton Harrisburg West owned and operated by High Hotels, Ltd. in Mechanicsburg, PAis searching for aHotel Front Desk Guest Services Representative who is responsible to attending to the needs of guests, especially during the check-in/check-out processes. This Guest Services Representative will assist guests in a timely and courteous manner while providing an outstanding guest experience. Highly organized individuals would thrive in this position.

Job functions will include:

  • Responding to guest requests and inquiries

  • Taking, modifying, and canceling guest reservations
  • Communicate hotel facilities and services to all guests

  • Provide information on the local area and points of interest

  • Assisting guests with arrivals and departures.

  • Answer the front desk phone

  • Cash handling

The successful candidate will possess the following:

  • High school diploma or equivalent.

  • Customer Service Experience

  • Must be capable of accurately handling money.

  • Reading, math, and communication skills.

  • Availability to work holidays and weekends is required.

  • Adhere to brand and company standards.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

See job description

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Hotel Front Desk Guest Services Representative

High Hotels, Ltd.
Mechanicsburg, PA

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Hotel Front Desk Guest Services Representative

High Hotels, Ltd.
Mechanicsburg, PA

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