12 days old

I.T. Academic Technology Services Supervisor

University of Oklahoma
Tulsa, OK 74103
  • Job Code
    193560

OU-Tulsa's Department of Information Technologyhas an opening for anAcademic Technology Services Supervisor.This is a leader of the Academic Technology design/development/implementation of all academic technology for our campus. You'll coordinate academic technology needs with IT Peers on the other campuses, as well as, college administrators and program coordinators for projects and operational efforts. You'll oversee daily support and maintenance needed during equipment failures and semester breaks. Additionally, you'll supervise staff that provide ITs academic technology/support services.


If you have a Bachelors degree in related field or related experience, have 36 months of experience in troubleshooting and supporting IT technology and the design, planning and configuration of academic technology equipment including24 months supervisory experience: you're the applicant we're looking for.


We pride ourselves on excellent customer service and support. This is an excellent opportunity for a professional who enjoys working as a team and providing outstanding customer service.





NOTE:You must attach a resume and a cover letter with your application. Each document must be uploaded and attached during the application process.

Applications without complete documents may not be considered.


EDUCATION:

Bachelors degree in related field, or 48 months closely related IT experience in lieu of education requirement.

EXPERIENCE:

36 months of experience in troubleshooting and supporting IT technology and the design, planning and configuration of academic technology equipment, including24 months of experience as a supervisor of personnel.



REQUIRED SKILLS:
Familiarity with Polycom equipment.
Experience with troubleshooting and supporting audio visual and multimedia equipment.
Effective oral and communication skills with the ability to interact withcustomers/campus leaders.
Ability to multi-task and organize many efforts.


ASSETS:
IT professional experience in Higher Education.
Experience with Crestron (and Crestron Programming), Polycom and AMX solutions.


ADVERTISED PHYSICAL REQUIREMENTS:

IT support services environment and exposure. The essential functions of this position will normally involve working in a computer desktop environment involving keyboarding and multi-phone use. Occasionally, this position may involve being able to move from one floor of campus building to another; climbing step-stools or ladders to install IT equipment, crouching, and stooping. Must be able to carry up to 45 lbs in the function of technology equipment relocation or repair.








Posted: 2019-10-31 Expires: 2019-11-29
Sponsored by:
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Sponsored by:
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I.T. Academic Technology Services Supervisor

University of Oklahoma
Tulsa, OK 74103

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