15 days old

Inside Sales System Engineer (Singapore/ Hong Kong/ Australia/ Philippines)

F5 Networks
Singapore, SG-01
  • Job Code

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Silverline offers a growing set of security services, including DDoS Protection and WAF, on a large scale global infrastructure located in private data centers, with immediate plans to expand into public clouds.

We are seeking an Inside Sales Systems Engineer to provide pre-sales technical assistance, present demos, portal demonstrations, and conduct qualification discussions either in-person or over the phone/video conference to customers and prospects.

You will help in qualifying opportunities and help expand existing opportunities through questioning and positioning of F5 Silverline solutions. This opportunity will support channel partners with training and technical assistance as needed to increase the effectiveness of F5s channel organization. You will be building out our training and documentation as well as provide helpful tips for your internal colleagues, partners, customers, and prospects in order to advance their knowledge and understanding of the F5 Silverline technical solutions.


  • Assist with the qualification of opportunities by providing pre-sales technical support, technical scoping of solutions, and educating customers on technical aspects of Silverline services.
  • Help with Proof-of-Concept activities with customers including scoping of the evaluation, tracking customer progress and improving the overall customer POC experience.
  • Deliver product demonstrations to customers, prospects and partners in-person and via phone or on-line conference.
  • Deliver training to partners with the goal of preparing those partners to deliver demos of F5 products with minimal assistance from F5 Silverline resources.
  • Help develop technical training curriculum specific to Silverline Sales Team.

Knowledge, Skills, and Abilities

  • Requires an in-depth knowledge of DDoS and WAF technologies along with the general application and networking technologies including TCP/IP, DNS, HTTP, SSL/TLS, Internet traffic routing, web-application security concepts
  • Experience with common customer network topologies and environments.
  • Strong interpersonal and phone presentation skills, with the ability to articulate complex technologies in a simple and easy to consume manner.
  • Ability to troubleshoot and solve technical problems.
  • Ability to create engaging and effective training materials for a variety of audiences.
  • Experience with creation of customer-facing documentation including knowledge base articles, white-papers, presentations, and blog posts focused on network and application security.
  • Self-motivated and flexible.
  • Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests.


  • 5+ years related industry experience
  • BS/BA or equivalent work experience

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Posted: 2019-11-01 Expires: 2019-11-30
Sponsored by:
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Sponsored by:
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Inside Sales System Engineer (Singapore/ Hong Kong/ Australia/ Philippines)

F5 Networks
Singapore, SG-01

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