18 days old

Intern, Heffler Claims Administration

Duff & Phelps
Philadelphia, PA 19107
  • Job Code
    20000477

Heffler Claims Group (Heffler), a Divison of Duff & Phelps, is an industry leader in class action claims administration and mass tort claims management. Heffler has experienced significant, national growth and seeks high-energy Client Service Analysts to join our growing Philadelphia office team.

Heffler administers class action settlements in consumer, securities, antitrust, employment and other class action matters. As part of our procedures in administering a class action settlement, we are responsible for mailing notices to potential class members, receiving and reviewing claims filed by individuals, businesses and other entities, calculating losses and auditing claims to determine the extent of the damages incurred. We also process settlement checks under the court's direction.

Position Responsibilities:

We have openings for Client Service Analyst Interns in the Philadelphia office. We seek individuals that are highly motivated and want to learn more about class action settlements and administration of cases that can vary in size from a hand full of class members to cases involving millions of class members around the world.

Interns will be responsible for the following:

  • Reviewing claims submitted by class members and determine if the claims are in accordance with the Court- approved Plan of Administration, assisting Senior Client Service Analysts and Client Service Managers in various duties required to complete the administration process, reviewing reconciliations of distribution checking accounts and escrow investment accounts, as needed
  • Corresponding with class members and claimants via telephone and email regarding outstanding checks, issues with submitted claims and responding to general status questions and adhering to standards of quality control and client service.
  • Assisting Senior Client Service Analysts and Client Service Managers in various duties required to complete the administration process, reviewing reconciliations of distribution checking accounts and escrow investment accounts, as needed

Qualifications:

  • Currently pursuing a Bachelor's or Master's degree in Business Analytics, Business Administration, Legal Studies, or related field.
  • Minimum current cumulative GPA of 2.8
  • Strong computer skills, especially the Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to interpret and translate written calculations into Excel formulas
  • Strong written and verbal communication skills
  • Ability to work independently and as a part of a team
  • Ability to work in a fast-paced, deadline-driven environment
  • Detail-oriented

In order to be considered for a position at Duff & Phelps, you must formally apply via careers.duffandphelps.jobs

Duff & Phelps is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.





Posted: 2020-03-15 Expires: 2020-04-13
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Intern, Heffler Claims Administration

Duff & Phelps
Philadelphia, PA 19107

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